Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless integration, and automated review requests. They value its customizable review widgets and social proof feature, which boost customer confidence and conversions. The app's efficient customer support and valuable analytics tool are also appreciated. Merchants find the ability to manage customer feedback and send review requests to new customers particularly useful, noting it can enhance sales, customer loyalty, and brand image.

November 13, 2019

The app works as expected.... But be sure you're only using 1 account, connect to only 1 site at a time... we had our reviews disappear off the site, and Jenny with Yotpo support not only resolved the issue for us, but closed the secondary account and helped us with the exporting and re-importing of our reviews. Worked like a charm. Thanks Jenny. Thanks Yotpo

Buck Naked eCigs
United States
Over 1 year using the app
Yotpo replied November 18, 2019

Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear our customer support team was able to help and will be sure to pass on the thanks to Jenny!

Edited May 3, 2020

I had some issues with installing initially that frustrated me. But Mary Ann took care of it and now my site is flawless. Thank you!

King Ari Cosmetics
United States
Over 1 year using the app
January 3, 2015

Such a fantastic edition for a new website! Really easy to add and maintain. We've been getting lots of positive feedback from our customers. Without out Yotpo we would have been unaware and unable to share these fantastic reviews!

Coco and Cleo
United Kingdom
Over 1 year using the app
April 28, 2018

Super helpful in resolving some issues around my reviews not appearing. Really pleased with the service.

Victoria Row
Australia
Over 1 year using the app
Edited January 12, 2023

Update 01/12/2023 I updated my website so i had to re-install my widget and star ratings again and Nicole L. assisted me with this. She did this for me in less than 10 minutes. I truly love this app and the support. They make it super easy for me to update my site and the customer service is awesome.

Anne was super helpful! She assisted me with porting my reviews into my new site. She was willing to explain things I didn't understand and very patient in the process. Hopefully everything works out smoothly. Update: 07/01/2022 Ronel R. Helped me display my review ratings on my site. I am not the best with Shopify coding but Ronel did everything for me so quickly. Thank you so much Ronel & Yotpo. You guys make it so easy to use this app and I learn something new every time.

Bodthentic
United States
Over 1 year using the app
January 10, 2015

Super amazing review app. The Yotpo team goes above and beyond to provide a wonderful experience. Thank you so much! DefineModern.com

DefineModern
United States
Over 1 year using the app
January 19, 2022

The customer service Yotpo provides immediately makes this the superior review collecting software.

Mint Teeth Whitening
United States
Over 1 year using the app
February 21, 2020

Yotpo has to be the best choice when it comes to reviews. Solid integration. Good support. And more and more other 3rd party apps are starting to play nice with them. If you're reading this, I really wouldn't waste any more time shopping for a review app. Get this one and move on.

The Feel Good Lab
United States
Over 1 year using the app
December 13, 2021

Ronel did a fantastic job helping me tweak the YotPo reviews widget. I'm really happy with YotPo so far! It has only been a week but everything is functioning really well.

Hi Note
United States
Over 1 year using the app
March 9, 2022

Great customer support. Sorted out integration within the minutes. All I needed is allow collaboration in Shopify and sit back and relax

LoveHerbsOnTheHill.com
United Kingdom
Over 1 year using the app