Reviews (7,062)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting the quantity and quality of customer reviews through features like automated review requests, customizable widgets, and social sharing. They appreciate its seamless Shopify integration and the analytics that help understand customer sentiment. The responsive customer support is also frequently praised for its effectiveness in resolving issues, enhancing merchant confidence in utilizing the app's full capabilities.
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I went with Yotpo after problems using the Shopify product review app. The app is working well and the email after purchase is definitely helping to get new reviews. So far, the app has been easy to install and use and customer support has been quick to respond. I am happy also that there is a free version of the app for shops that are just starting out.
Enjoying the app so far and truly appreciate the help I receive from the support team when I need it
Thanks so much for taking the time to leave a review! Happy to hear our customer support team was able to help.
Thank you Howell Keith for guiding me as a first time user, you were very helpful and I will definitely be forwarding my recommendations.
Decided to write this review based on the incredible help of Reinier. It was amazing the help given, it solve my problem and made sure everything was according to what I asked for. Very good.
Great product, brilliant support. We wanted just the stars to show with our products on our collection pages. Emailed support and it was done the same day on a Sunday! Very happy, thanks. namee.co.uk
I love how available and help their customer service team is! I rarely have any issues with this app. If I do, it is usually do to my own error. I recently changed my theme and did not re-install YOTPO correctly. I was connected to Mary Ann via the online help chat and she got all my reviews back onto my site so quickly! Highly recommend this app.
I love this App because it sends emails to customers with past orders and ask them for a review. Pauline was very helpful in getting me started. I definitely recommend it.
Helped me gather reviews and engage with customers, interface is very easy to customize. Customer service is also an A+! I accidentally deleted a product listing and had to move the reviews and CS Jeorge was helpful and was able to fix my issues in no time.
I'm really pleased with this app. The customer service is excellent (Thanks Raphael!). It has everything we need from a rating app. It's also easy to move across your ratings if you change your theme or site. Thanks for your great work guys!
So happy to hear that we are meeting the mark in ensuring you have a successful set up with Yotpo. Thanks for taking the time to leave us a review :)
Great reviews app! The support is awesome (10/10) Fast response and always helpful. I can recommend it