Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 4, 2021

I had Eleen and she was wonderful! Helped me all the way through until the problem was resolved. Went above and beyond... Thank you!!!

Mayflower Supply Company
Canada
Over 1 year using the app
July 7, 2021

This apps been great at collecting product reviews to help new customers trust the brand. We're a very new brand so these reviews along with the visual reviews is massively helping us to create customer loyalty and trust! Highly recommend it.

SISUFitness
United Kingdom
Over 1 year using the app
February 27, 2020

Really good platform. Jo was fantastic help and managed to solve a major problem for us. Thanks so much for the great service Jo!

NatureWall
United Kingdom
Over 1 year using the app
Edited October 5, 2024

Arvin Solero was a great help and resolved the issues I was having. Thank you for the outstanding support

Mustard London
United Kingdom
Over 1 year using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us

February 10, 2016

Very easy to install. I love to see my products starting to get reviews.

The House Of Awareness
United States
Over 1 year using the app
October 24, 2023

"John G provided exceptional help with our online widget update. His expertise and dedication truly shone through. Thanks to him, our widget is now running seamlessly. Kudos to John for his outstanding support! A huge shoutout to John for going above and beyond!

Thank you John G

SMAIBULUN
Australia
Over 1 year using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

July 11, 2022

Thanks for Simoun Francis Sanchez he help me........................................................

kashimashop
United States
Over 1 year using the app
November 2, 2021

They completely helped me with a question I had in importing and exporting reviews. They are very good!

Somos Monono
Mexico
Over 1 year using the app
December 1, 2023

Doner Was responsive & assisted with all of our needs.

ELEVEN Australia
United States
Over 1 year using the app
Yotpo replied December 20, 2023

Thanks for your feedback, we really appreciate it.

October 21, 2022

Sugar L helped me with much grace, hospitality, and excellent customer service. Looking forward to building up our reviews with Yotpo's support

Made for living
United States
Over 1 year using the app