Reviews (7,062)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting the quantity and quality of customer reviews through features like automated review requests, customizable widgets, and social sharing. They appreciate its seamless Shopify integration and the analytics that help understand customer sentiment. The responsive customer support is also frequently praised for its effectiveness in resolving issues, enhancing merchant confidence in utilizing the app's full capabilities.
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Anne was a brilliant help in adding code to my product pages so the review ratings are seen. Thank you so much Anne!
The free version of this app is perfect for a small store like mine. I have been really impressed with the support that I have received any time that I have had an issue. Recently I had a problem with a review that hadn't pushed over to my Shopify store. Paul from support quickly fixed my issue and wrote back to let me know. Once I have the need to upgrade, I will definitly continue to use Yotpo!
We love to hear that! We built Yotpo with the intention of being able to scale easily with our growing customers. Happy to hear you're enjoying it, thanks for taking the time to leave a review!
Arven helped me so much! Literally helped me solved a problem that was taking me so long to figure out! So thankful! Excellent customer service.
Joian Z helped me a lot, he is very kind and patient, thank him so much! They solved my problem very quickly!
Thank you for writing a review — we value your feedback.
Sheen was amazing, i don't fully understand computers and systems and Sheen made it very easy to help me understand what the problem was and how to find a solution.
I used this App for importing and gathering reviews. Very useful... They have the best customer service. Their customer supports are very helpful, especially Sheen. Thank you!
Aplicación muy útil con buenos resultados, pensando en ampliar a un plan superior. La atención siempre es rápida y eficaz.
Ruzsel John N Excellent support!!
Thank you for your outstanding support, John G. It was incredibly helpful.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Eduardo R was very helpful. i am moving my site and answered all my questions and more. Thank you for helping me. For another issue I talked to Orly P and had a great help. Chat works great and all the people on the help desk are very capable. Thank you
I also wroked with Doner P today and customer service is outstanding.
Efficient and professional! Daniel did a great job and resolved my issue in no time! Thank you! Well done Yotpo!