Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

January 13, 2024

excellent support from Johnny G

sharesiopa
Ireland
4 days using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

February 9, 2024

Großartiger Support!

Mein Problem wurde schnell und unkompliziert gelöst. So einen Kundenservice wünscht man sich! Sehr zu empfehlen. Darüber hinaus bin ich mit der App ebenfalls sehr zufrieden.

Kotenkram
Germany
2 days using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

November 22, 2023

Angelo S was super patient and very helpful. He is one of the best customer service reps I have encountered and helped me solve a few problems

Earth Elixir
United States
3 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

Edited October 6, 2023

Yotpo is fantastic and my agent, Arven was a life saver when they helped me connect my store and restore my reviews that I thought I lost. Amazing!

I ended up having to call back in and Doner P was outstanding and assisted with all of my queries. Patient and understood exactly what I needed to get done.

Rogue Paq
United States
Over 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

September 25, 2023

We'd recently switched to a new theme for our website and weren’t able to get the reviews from our previous theme to show on our site. Rhenant did an amazing job at reinstalling the app and keeping all our reviews from our previous theme. Thank you again!

Down to Earth Beauty LLC
United States
About 3 years using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

February 27, 2024

nice

Gifter Bhai
Pakistan
About 1 month using the app
February 29, 2024

very helpful patient and useful

hideandchic.com.au
Australia
About 2 hours using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

October 12, 2023

The application we've been using since the beginning of the website offers simple and effective features. Customer support is particularly efficient, especially with Arven. Thanks again to him for his efficiency and professionalism.

INTO THE BEARD
France
About 2 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

March 7, 2024

very helpful support

24seven Comfort Apparel
United States
About 4 hours using the app
December 18, 2023

Rhenant was great. They helped out super quick and all my questions were answered,

ChrgeApparel
United States
3 days using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.