Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Incredible support - I got quick and concise help at midnight on a Saturday. It's easy to use and really effective also.
Really easy app to set up and use.
Even knowing how helpful it is to have automated comments on my site, I was reluctant because 1) I'm a not very technical one person support for the site and 2) I was reluctant, after prior bad experience, to add anything that might slow down load times.
Yotpo addressed both concerns beautifully.
First, the install instructions are careful and easy to follow. It really does take only five minutes to have reviews popping up on your site.
Second, I saw no new drag on load times. My pages come up quickly with a clear and coherent review section ready and waiting.
This really is a five star app.
Was switching our review platform from Judge.me to Yotpo and was having a few issues (user error on my end) with transferring reviews. Djan helped me out and was so awesome at guiding me to correct what i did wrong. Got set up and next, i'm setting up subscriptions! Thank you for your amazing customer service! :)
It is a nice and good to use review app. Ronel R helped me to solve my issue with quick response and a good attitude. Thank him very much.
James Edmar was courteous and quick, fixing my problem in no time! Now everyone can see the product reviews we have collected!
Superb customer service from Ronel! Assisted me in the troubles we were having with submitting reviews. Thank you so much!
Might be the best customer service I've ever had. Chat live twice, fixed my problem and added some addition features I didn't know I had. LOVE THEM!!
Great customer service helped with installing the widget! They when above and beyond and such a helpful team.
Today, I upgraded my Shopify theme, and lost some of my customizations, one of them was my Yotpo product Reviews, it was Sunday evening, and I panicked....I was lucky to find Warly, Yotpo Support rep, who kindly helped me restore all my App Settings in a heartbeat!
I will continue working with Yotpo since they have the best customer support on the planet!