Yotpo Product Reviews & UGC , 6,829 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Thank you Donald U for the help tonight, appreciate the great customer service and helping through each part of the process.
We reached out via chat support, and Nick S. from Yotpo was very helpful in resolving our problem.
Thank you for writing a review — we value your feedback.
Great application to make your visitors trust your store, on top of that, no joke these guys are providing stupendous support. You have a problem they've got your back. Loved the response, i recently had some installation issue, had this guy Jo Lorenz and Eunice next minute to help me out. Such a gem of a person he is, i hope the same from the whole team these guys have. Kudos! You guys have a great future
So far the Yotpo app is doing a fantastic job for my business. Their support team is swift in communication as their aim is satisfying their clients. I am pleased with the service.
Eunice was very helpful! We had an issue with duplicate reviews and they quickly helped to fix it. Would recommend
Had a small Moderation issue. Mary Ann promptly fixed it up. Excellent help, friendly and professional too!
Thank you for sharing your feedback!
Great app with grate customer support, Gimbert. You instantly resolved my issue. Thanks for your help..
Great customer service. Helped resolve technical issues and synching right away. Very responsive chat support.
Thank you for your review. We're excited to part of your growing brand!
Yotpo does everything you expect it to do and on top of that customer support is stellar! The only down-side is that it is a bit pricey.
Thank you so much for your review! We really appreciate your feedback and are happy to hear our customer support is hitting the mark!
We've been using Shopify for a little over a year now, and I've tried several free apps, some of which we're still using quite successfully (Chimpified, etc.) This is the first time I've felt compelled to write a review for an app, though! I just turned it on about three days ago, and I've been so pleasantly surprised at how easy and effective it's been to add customer reviews to products in our store. I checked the box for the app send out automated emails asking customers to write reviews, and we've gotten 20+ great reviews in just one weekend, which really adds to our store. I also just turned on the floating Reviews tab that now appears on the store, and created a "Recent Customer Reviews" page on our site using the easy copy-and-paste script that Yotpo provides. It is the best combination of an app being EASY, free, and really making our store richer that I have come across so far!