Yotpo Product Reviews & UGC , 6,826 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Great app with grate customer support, Gimbert. You instantly resolved my issue. Thanks for your help..
Great customer service. Helped resolve technical issues and synching right away. Very responsive chat support.
Thank you for your review. We're excited to part of your growing brand!
Yotpo does everything you expect it to do and on top of that customer support is stellar! The only down-side is that it is a bit pricey.
Thank you so much for your review! We really appreciate your feedback and are happy to hear our customer support is hitting the mark!
We've been using Shopify for a little over a year now, and I've tried several free apps, some of which we're still using quite successfully (Chimpified, etc.) This is the first time I've felt compelled to write a review for an app, though! I just turned it on about three days ago, and I've been so pleasantly surprised at how easy and effective it's been to add customer reviews to products in our store. I checked the box for the app send out automated emails asking customers to write reviews, and we've gotten 20+ great reviews in just one weekend, which really adds to our store. I also just turned on the floating Reviews tab that now appears on the store, and created a "Recent Customer Reviews" page on our site using the easy copy-and-paste script that Yotpo provides. It is the best combination of an app being EASY, free, and really making our store richer that I have come across so far!
Yotpo is fantastic and not just for reviews! The team are incredible and do everything they can to help. Shout out to Leizel - keep up the good work.
These guys are amazing! Always willing to help! They help me installed code more than once, and have the patience to understand my concern. Super recommend their app!
The app works great and their support is top notch. I had a question and they replied almost immediately with an answer.
We had some reviews from a previous site to import, and were rapidly accumulating new reviews with Yotpo. We used the chat feature to get help from support. (Thank you Gimbert and Noren!) They were able to help with the import, settings, and placement of the reviews. Fantastic help, that chat support. Thank you!
great customer service and very helpful. Customer service resolve every issue that i had, quickly and effeciently
We have had the absolute best experience with Yotpo! I spoke with Eleen who responded to our customer support message within minutes and went in and fixed all of the code we needed her to! Very polite through email and quick support! We will only use Yotpo for our reviews and loyalty program