Reviews (7,020)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.

April 7, 2021

app works as described, easy to set up and outstanding after-sales technical support (thank you Noren)

Stock Fragrance
United States
Over 1 year using the app
March 24, 2022

There are functionnalities that I wish we could have directly on the plateform, but the support team can do a lot on their end so don't hesitate to ask for help. Kenneth was a great help with me, I would recommand.

Basus
France
Over 1 year using the app
Edited September 10, 2021

So far, so good. Chat rep Eunice helped migrate our reviews from a WooCommerce store to Shopify Yotpo. Chat support was easy and responsive. Thank

alaskagold
United States
Over 1 year using the app
July 13, 2020

Diane was great and has helped me over and over with any issues I have! I am very happy with the support and the app itself.

Paschendale Associates LLC
United States
Over 1 year using the app
February 2, 2023

Great support from Warly who help me settle the star review !
Responsive app easly integrated to your theme !

Humble
France
Over 1 year using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

April 17, 2023

Great support, Live chat is awesome and the problem was very easily and quickly solved by Kenneth John M.

ZERO
Australia
Over 1 year using the app
October 21, 2019

The app is very useful and the support is exceptional. I highly Recommend this APP without hesitation.

Olde Church Emporium
United States
Over 1 year using the app
Yotpo replied October 28, 2019

Thank you for the kind words and taking the time to leave a review. We really appreciate it! Happy to hear you're seeing the benefits of Yotpo.

September 18, 2019

Yotpo is a really nice app for collecting reviews. We have been using it for a year now and just upgraded bc we were maxing out at 50 every month. Jenny was super helpful in installing the code for us, and helping us add features and answer questions. We like how this integrates with Shopify, Ping, and Facebook.

Muscle Up Bars
United States
Over 1 year using the app
Yotpo replied October 6, 2019

Hi there! Thanks so much for leaving a review, we really appreciate your feedback. Glad to hear we're hitting the mark on our support and service.

Edited March 16, 2022

Love the app so far and Angelo S in customer service via chat was amazing. I attempted to get everything set up on my own and he ended up doing everything plus more.

Perfectly Aligned Creations
United States
Over 1 year using the app
January 3, 2015

I can't believe that I didn't start this sooner. I love the ease of use and the reviews that are coming in to my site. If you are on the fence about setting up this review system... I highly recommend you don't wait. I imagine I could have received more social proof if I would have started using this sytem sooner.

Mountain Man Soap
United States
Over 1 year using the app