Yotpo Product Reviews & UGC , 6,823 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
Refine
-
By rating
The widgets for the review works well. Great support. Eduardo R showed great patience and helped resolve issues quite easily.
Great customer service! Fast and efficient, Jeorge solved my problem straight on the spot. Thank you!
Thank you very much Warly, very patient and responsible to help me solve the problem. he is very good.
I am so grateful I installed Yotpo from the beginning! I have an amazing curation of UGC and I love their support team Simoun Francis S just helped me with a code install in just a few minutes!
Radly was amazing fixed two major problems in super quick time. I'm on the free version - highly recommended!
I would say the app looks great and the support helped me to fix a issue through my shop. I am very grateful to Junalou, who was very helpful and kind.
Their support team is on top of any situation and fast with their response. They could offer more options for the free accounts like the look & feel and review highlight etc
The support is very reactive. Solved a problem in a very fast timeline so we can merge our older reviews.
I recently started using this app. And the Yotpo team has went above and beyond to help me understand and set everything up! They reply right away and are so patient and helpful! Couldn’t be happier with this app!
Thank you so much for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo and our team was able to help!
The customer service from Ronel was superb, really quick and to the point, allowed me to review our subscription with easy to follow prompts, cannot fault the service.