Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited October 16, 2020

This is a great app for reviews .I am a new user and love how easy it is to use . Customer service is exceptional. They respond to your questions very fast. I definitely recommend this app.

Sahara Naturals
United States
Over 1 year using the app
Yotpo replied October 21, 2020

Thank you so much for you're review. We're excited to start working together!

January 6, 2015

Very smooth app with all the features needed for proper review management.

Sproutfield
United States
Over 1 year using the app
Edited January 3, 2022

I enjoy how fast and efficient it is for my business. I needed something easy to comprehend when letting my clients know to leave a review.

The Tea On Skin
United States
Over 1 year using the app
May 27, 2022

Excellent app with excellent tech/customer service. Louanne was helpful, and knowledgeable. She gave me great tips while she showed me the ropes. Not to mention that YOTPO has a great software product. It is superb! Thanks YOTPO!

ultraZwell
United States
Over 1 year using the app
March 21, 2023

great customer service and very helpful. Customer service resolve every issue that i had, quickly and effeciently

Simply Fashion
Trinidad & Tobago
Over 1 year using the app
Edited October 1, 2021

fantastic customer support if you need something resolving they can hop onto your store and fix it. Don my support agent took the time to install some code onto my new theme and adjust some styling elements as per my requests. really impressed, thanks. I've also had the pleasure of agent Manny helping me out who was incredibly helpful.

Jim and Tonic Distillery
United Kingdom
Over 1 year using the app
Yotpo replied November 30, 2020

Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer support!

Edited May 25, 2023

Jeorge helped me thank goodness! Took care of everything in one day.
Thank you for everything you just did for my Shopify Account. I have been working on integrating my Yotpo Account to my Shopify account. And it has taken me quite a few months, and I reached out today and he went above and beyond. Truly appreciated, truly needed, thank you. Please visit us at NativePrideHealing.com

Native Pride Healing
United States
Over 1 year using the app
January 4, 2020

Needed some help with the setup and was able to get customer support to help over the weekend. I am very impressed with the app and support behind it.

Green Buffalo Farm
United States
Over 1 year using the app
Yotpo replied January 19, 2020

Thanks so much for taking the time to leave a review, we're thrilled to hear our customer support team was able to help!

Edited June 14, 2022

Just had to get help again because I updated my website's theme, and Jeorge Kenneth was fast and super helpful. So happy Yotpo makes it easy to get support. Thanks, Natalia. I'm using this app to show new customers what my existing customers think about my products. I love how responsive Mary Ann was in helping me ensure the code was installed properly after changing out the theme on my website. I'm already bogged down with other tasks and I appreciate not having to waste hours trying to figure out any coding issues. I really appreciate your app and your service. :)
Natalia (www.shopfinehoney.com)

Fine Honey
United States
Over 1 year using the app
September 21, 2021

Eunice from Yatpo helped me get all of my old reviews transferred and set up we had a few issues with the template but after the help it was smooth sailing!

Funk It Wellness
United States
Over 1 year using the app