Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

Edited May 13, 2022

Rhenant and Daniel are doing great in helping me solve the problem related to importing reviews! Yotpo offers you not only great product but also incredible service.

The Katha
United Kingdom
Over 1 year using the app
Edited March 16, 2022

Love the app so far and Angelo S in customer service via chat was amazing. I attempted to get everything set up on my own and he ended up doing everything plus more.

Perfectly Aligned Creations
United States
Over 1 year using the app
January 3, 2015

I can't believe that I didn't start this sooner. I love the ease of use and the reviews that are coming in to my site. If you are on the fence about setting up this review system... I highly recommend you don't wait. I imagine I could have received more social proof if I would have started using this sytem sooner.

Mountain Man Soap
United States
Over 1 year using the app
October 6, 2022

Everything perfect on service and Lemuel really helpful with providing us info regarding how to install the app for maximum performance.
Thanks

Flor de Venus
Mexico
Over 1 year using the app
December 21, 2020

I was having a problem with my review carousel and Jo Lorenz was a huge help! Very patient with me and resolved all my issues. This app has so many cool features!

Curl Love
United States
Over 1 year using the app
Yotpo replied December 29, 2020

Thank you for your review. We're happy to hear you had such a positive experience with our support team!

October 5, 2014

This is an outstanding app that every store owner should have. The premium feature allows your customers to ask questions about products they are viewing. This questions are then send to you the owner of the store as well as well as to buyers who have previously bought the product. The answers from this buyers are unique content which at the end of the day brings up your site in the search results. This app also have what is called seo tricks. The wonderful thing about this feature seo tricks is that it is hosted on a mini site which comes up in search results. This have resulted in us being on the first page of google because of this mini site. If you are a store owner and customer satisfaction is important to you then definitely you want this app. You can start with the free version and update to the premium version when you think you are ready for it depending on the volume of your sales and the goals you are trying to achieve. Also with the premium version you can respond to customers review.

uhsupply
United States
Over 1 year using the app
Edited August 1, 2023

Very helpful customer support. They were quick to help me reinstall a widget that was no longer showing up after a theme update.

Bendel®︎公式オンラインショップ
Japan
Over 1 year using the app
Edited November 10, 2021

Been using the yotpo for a year now and it's great! Mary Ann, from the Yotpo support team, quickly helped us fix things so that it looks great on our new 2.0 theme.

Field Made Co.
Canada
Over 1 year using the app
Yotpo replied November 11, 2020

Thank you for taking the time to leave this review. We absolutely understand your frustration. One of our customer service representatives has reached out to you and will do whatever they can to assist you with your issues. We apologize for this inconvenience.

Edited January 11, 2015

Best Review Software PERIOD.

We Sell More Beard Oil because of YOTPO!

Yotpo handles all the emailing, posting, filtering and SEO for all of your reviews! Its as simple as that.

Thanks YOTPO!

BeardFriendly USA | Buy Beard Oils Online
United States
Over 1 year using the app
Edited April 8, 2020

Très bonne application, je l'utilisais déjà sur un autre store, je recommande vivement.
Les + : Si vous rencontrez des difficultés, des gars de chez eux vous installent le module gratuitement !

Sowll.com
France
Over 1 year using the app