Reviews (7,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Yotpo gives us the review platform we were looking for which is great. The think that sold us is the support they provide is quick and spot on.
Their support team is on top of any situation and fast with their response. They could offer more options for the free accounts like the look & feel and review highlight etc
The support is very reactive. Solved a problem in a very fast timeline so we can merge our older reviews.
I recently started using this app. And the Yotpo team has went above and beyond to help me understand and set everything up! They reply right away and are so patient and helpful! Couldn’t be happier with this app!
Thank you so much for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo and our team was able to help!
The customer service from Ronel was superb, really quick and to the point, allowed me to review our subscription with easy to follow prompts, cannot fault the service.
Donald was great and helpful that's why I said 5 stars. But your platform needs some work due to customers not receiving reviews by email.
My problem was solved in less than 5minutes - fabulous service! Friendly, fast and easy to communicate with.
I contacted Yotpo because I didn't realize the app was uninstalled. I had a few questions about setting my account up. So, I decided to chat with them. Rep Radly assisted me instantly. He was a pleasure to work with. I highly recommend Yotpo!
app works as described, easy to set up and outstanding after-sales technical support (thank you Noren)
There are functionnalities that I wish we could have directly on the plateform, but the support team can do a lot on their end so don't hesitate to ask for help. Kenneth was a great help with me, I would recommand.