Yotpo Product Reviews & UGC , 6,833 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Excellent app with lots of great features and great support. Hermes from the support team was especially helpful and installed the app to a new version of our theme manually for me without issues or interruptions on the live site.
VERY RESPONSIVE!! Even in a tough environment where not a lot of companies respond to anything..... Awesome Support and integration. I do not have much experience either and was able to make the connection.
I finally got around to adding Yotpo to my shop. Honestly, I can't believe it took me as long to decide to. I should have added this a LONG time ago. My point of contact Jo was absolutely amazing. Edited and inserted code into all the collection and product pages when I needed help. Highly recommend.
Thank you so much for your review! We're happy to hear our customer support team was able to help and you're enjoying Yotpo.
Great Customer Service. I was having an issue with my store app and Ed helped me a lot in solving it. Thanks again. Will continue using your service.
Very happy with this app, it works perfectly. Orly from customer service helped us a lot when we had to update some reviews from a product that we deleted. 100% recommended!
Manny was fantastic. Walked me through every step to get my issue resolved and also had a couple of suggestions for me that were helpful.
Warly was SO helpful! I had an issue with installing my review widget on my site and it was fixed in no time. Thank you again!
I have been using Yotpo free plan. I am impressed with the support they extended in configuring the app while I was switching over to a new Online 2.0 Shopify theme.
Their customer service is amazing. Every issue I've had, they have been on top of it and fixed it right away. The app itself is great so far (only a few weeks in) but will do another review as more reviews trickle in.
— WEAREUPRISERS, @weareuprisers__
The support service is exceptional. We needed to get the reviews into the code and showing on different areas of the website and they did everything on a Saturday morning at 7am in 20 minutes. Very happy with it.
Thanks so much for leaving a review! Our team is always there and happy to help (even at 7am on a Saturday). Glad to hear you're enjoying Yotpo!