Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited August 1, 2023

Very helpful customer support. They were quick to help me reinstall a widget that was no longer showing up after a theme update.

Bendel®︎公式オンラインショップ
Japan
Over 1 year using the app
Edited November 10, 2021

Been using the yotpo for a year now and it's great! Mary Ann, from the Yotpo support team, quickly helped us fix things so that it looks great on our new 2.0 theme.

Field Made Co.
Canada
Over 1 year using the app
Yotpo replied November 11, 2020

Thank you for taking the time to leave this review. We absolutely understand your frustration. One of our customer service representatives has reached out to you and will do whatever they can to assist you with your issues. We apologize for this inconvenience.

March 16, 2023

I am so grateful I installed Yotpo from the beginning! I have an amazing curation of UGC and I love their support team Simoun Francis S just helped me with a code install in just a few minutes!

The Skintessa | Higher Self Beauty
United States
Over 1 year using the app
Edited January 11, 2015

Best Review Software PERIOD.

We Sell More Beard Oil because of YOTPO!

Yotpo handles all the emailing, posting, filtering and SEO for all of your reviews! Its as simple as that.

Thanks YOTPO!

BeardFriendly USA | Buy Beard Oils Online
United States
Over 1 year using the app
Edited April 8, 2020

Très bonne application, je l'utilisais déjà sur un autre store, je recommande vivement.
Les + : Si vous rencontrez des difficultés, des gars de chez eux vous installent le module gratuitement !

Sowll.com
France
Over 1 year using the app
Edited July 9, 2021

Yotpo is a great review tool in the long run, with amazing features that improve the credibility of your stores and products with verified purchased reviews. Eunice from the Yotpo support team was very fast finding the solution to our questions.

Casa de Vera
Spain
Over 1 year using the app
Edited March 8, 2021

Manny was a great help at getting us set up. So far so good. Thanks for the support! Mary Ann was super supportive as well.

Portland Ashwagandha Farm
United States
Over 1 year using the app
June 3, 2021

Customer service for Yotpo with Junalou was great. My questions were answered super quick and easy. Great experience :)

The Saree Room
Canada
Over 1 year using the app
Yotpo replied June 6, 2021

Thank you for leaving a review.

January 31, 2022

Eunice was super quick and efficient and solved my problem. Great attitude and very helpful. I really appreciate it.

Craft Sign Supply by beKReativ Designs
United States
Over 1 year using the app
November 22, 2021

I feel that yotpo is very easy to use, and the customer service staff also provided me with a good service during the process of using it.

spesoul
China
Over 1 year using the app