Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 10, 2017

Must- have app. Easy to setup and works in the background.

Velvethead
United Kingdom
Over 1 year using the app
July 20, 2015

Absolutely stoked with how this App is working on our website. Love the fact that it automatically sends out a review request after a specified amount of time. Also love the fact that it shows that a reviewer is a "verified buyer". We have noticed this adds huge credibility to the review.

Primal Health Products
Australia
Over 1 year using the app
Edited May 19, 2022

Thanks to Allen M. from the team for helping me out with my questions! Great customer service. Thanks a lot!!

PetKind Pet Products
Canada
Over 1 year using the app
September 8, 2021

Fantastic support to implement reviews on our website! quick response and no issues at all. Would recommend 100%

Onward Online
Australia
Over 1 year using the app
Edited August 17, 2022

UPDATE: Love this app! The features they provide are great for generating social proof and increasing trust for our brand! Shoutout to both Djan and Warly at Yotpo for the wonderful customer service on 2 seperate occasions! They were both so helpful and friendly! I Had a few questions and needed some adjustments done to our website and both Warly and Djan provided us with all the info we needed (and more) as well as completed the tasks required quickly. Overall pleasant experiences!

Givera
Canada
Over 1 year using the app
November 3, 2021

Amazing support team! Jo assist me in creating a dedicated SEO page. Very responsive and provided me with helpful information.

SENSORI+
Australia
Over 1 year using the app
December 20, 2021

Nice app, the review can be appear on the google search. Eduardo R is very patient and do me a favor. Many thanks!

Cmyway
China
Over 1 year using the app
Edited May 9, 2022

I haven't installed app yet because i am using another currently but so far the interface looks polished, the features are rich and support is awesome! Ronel R helped me out greatly. he listened carefully to my request, understood the issue and directed me to the solution. he was very knowledgeable. I am looking forward to a great experience. I will update this review once i get things up and running. we'll its up and running and so far i am very impressed. I am impressed by both the app and the support. Each and everytime I reach our for support they are right there. Happy S recently helped me out and he/she was awesome. thanks! 5/9/22 - as always, YotPo support is awesome. Kenn from tech support was able to resolve my request expediently and efficiently. Kudos to Kenn!

Element Tattoo Supply
United States
Over 1 year using the app
February 14, 2022

The app is easy to use and their support is great and easy to contact. I got really fast service that I am pleased with. Thank you Happy S! :)

Aurora Health Store
Sweden
Over 1 year using the app
November 8, 2018

Excellent app with lots of great features and great support. Hermes from the support team was especially helpful and installed the app to a new version of our theme manually for me without issues or interruptions on the live site.

De Grendel Wines
South Africa
Over 1 year using the app