Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Great App! Easy to set up with minimal effort. Got great help from Lemuel troubleshooting displaying reviews
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This app works perfectly. Service support is outstanding as well. I will recommend it to my friends. Thank you.
I grew my business for almost a year using the free version of Yotpo, and scaled up to the Growth plan recently. I installed a new theme just prior to doing this, and had some difficulty migrating the widget over. I contacted their support team on a few occasions to get fixes, and received support within minutes each time. Mary Ann was friendly and helpful, made backend fixes for me quickly. Thank you!
Excellent customer service! Mary Ann was super helpful...answered all my questions and helped get me up and running. Highly recommend!
Thank you for sharing your review. We're constantly working on improving our customer service and we're thrilled to hear we hit the mark with you!
I use this app to have customers review product and display for future customers. Keith has helped me add reviews on products to display
Great at gathering feedback and adding trust signals to your site. Helpful for customers to see other user ratings. Yotpo support (Jeorge was last agent) is excellent too if you need them (live chat, or collaborator access). Thanks Yotpo!
The platform is great and the customer service even better! Liezel was super helpful and even helped me set everything up on the website. This woman deserves a raise, she did it all so well and so quickly! I will also now install YOTPO on my other websites.
Thank you for leaving a review! We're so happy Liezel was able to help get you set up quickly and we'll definitely pass on your compliments.
Ruzsel John N was very helpful and walked me through a problem I was stuck with. Thanks to his clear explanations I can now continue without any problems.
I used this app to start collecting social proof for my store as I scale. Had a few issues with the placement of my widgets but the support team happily went in and edited this for me! Looks and works perfectly.
Thank you for taking the time to leave a review. We're thrilled to hear you're up and running smoothly!
This is the best app I've added to my store since it's inception 2.5 years ago. The feel-good generated by a good review is immense for new customers. The Yotpo customer service team is also an absolute joy to work with. Leizel Ann D. from their team helped me literally shift my reviews from my older site on another platform to my new site on Shopify - reintegration, reupload and relinking! Cannot recommend them enough!
Thank you so much for your glowing review! We love hearing stories like this and are really thrilled to hear our customer support team is hitting the mark.