Reviews (7,022)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.
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Very easy to use app, with great customer service! So far we have generated 11 reviews (all 5 stars!) from sending our customer's review requests via email!
Paolo and Bernard (live chat) were fantastic! Bernard helped me install star ratings on my collection and product page very quickly - 10 minutes or less - and also helped fix a problem with my theme which was getting in the way of the product review.
I would recommend Yotpo over other apps because of their live customer support alone!
Thank you so much for taking the time to leave a review, we love hearing stories like this. We are so happy to hear you're enjoying Yotpo & already seeing those reviews roll in!
Muy útil la aplicación, y cuando tuve unos problemas de integración me atendió Nick C y lo resolvió muy rápido, muy recomendado.
Warly was extremely helpful with my concerns on April 1, and very clearly explained the outcomes to me.
It's good and email customer support usually gets back within a couple hours or day!
For customer service, I give them a 5 star rating. Albert V was my chat support person and they were really helpful, patient, and eager to solve my issue. Our store is still just learning this platform and are getting quite a lot from the free version. We will be upgrading to a paid plan for the extra features in the near future.
The review app is a great App and with awesome customer service! James was a huge help with getting my issue resolved
Nicole has been very helpful and quickly resolved all issues I had. Very good customer service provided!
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I have moved to this app after trying a few others for reviews and not only is this app a lot more affordable for me as a small-scale business, but it is also so much easier to use and the customer support has been fantastic.
Highly recommend this app! Especially Jeorge Kenneth has been very friendly and provided amazing support! give 5 stars for that.
Orly was amazing at helping me sort out the widgets. Great customer service and great app! Makes it very easy for customers to review products.