Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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The support service is exceptional. We needed to get the reviews into the code and showing on different areas of the website and they did everything on a Saturday morning at 7am in 20 minutes. Very happy with it.
Thanks so much for leaving a review! Our team is always there and happy to help (even at 7am on a Saturday). Glad to hear you're enjoying Yotpo!
I was clueless as to how to get the app on my website. James Yotpo was amazing - I just clicked on the support button, and he quickly installed it for me! Reviews are already coming in quickly! :) Thank you, so much!!!!
The use of Yotpo is very satisfying, and any problems will have excellent customer service to make corrections for you, very good!
Overall app works pretty well. Had an issue and Doner P fixed it right away for me. Great service! Hopefully it all works properly from here!
Rhenant hat mir super geholfen. Dadurch habe ich viel Zeit gespart. Ein klasse Support. Yotpo kann ich nur empfehlen.
Thank you for sharing your thoughts with us!
So far the app is great and works well.
Doner helped me rectify an uncomfortable situation when a customer accidentally left a negative review that she admittedly intended for another store’s product. He was able to override that false review and request a new review directly from the customer. I appreciated Doner’s understanding as I am a small business owner and take all reviews very seriously.
Thanks for your feedback, we really appreciate it.
I installed this app and had issues with installing the widget. Within minutes, Simoun helped me with the problem! Custom service is really truly amazing! Highly recommend this app!
Great thanks to Edcel, solved all the issues that I requested in a timely manner and very responsive.
After struggling for weeks to find a review app that works for us, we found Yotpo and couldn't be happier. Reinier D helped to get us set up on our live theme as well as an updated version we are working on. Would highly recommend Yotpo