Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited May 26, 2021

We installed it a few days ago. So far everything is exceeding expectations. Customer Service is one of the best we have encounter through many apps and years using shopify apps. We read some reviews about costs and we were a bit careful, but if you also do your homework and actually read and try to learn how to set up the app, you will find out it is incredibly helpful and you can spend only what you want to spend. Again, customer service is great, so do not hesitate to contact them.
We are happy! Special thanks to Kate who was super helpful. She went above and beyond. Also, we recently experienced some troubles with the new Premium account. However we were happy that the technical support was very helpful. Specially James. It was super easy to showcase our reviews. Thank you again.

caballobronco.com
United States
Over 1 year using the app
February 1, 2023

James from Yotpo was very helpful! And was able to answer my question right away on the chat option of the app

O Skin Med Spa
United States
Over 1 year using the app
Yotpo replied February 2, 2023

Thank you for writing a review — we value your feedback.

November 6, 2021

Extremely useful, helps me automate another process and display the stars on my Google Shopping ads!

The Coffee Shopping Network
United States
Over 1 year using the app
January 3, 2015

just great. can't wait to be able to pay for premium features. yotpo is just the perfect product for a vintage goods store. this is it.

Apartamento 61
Brazil
Over 1 year using the app
May 3, 2022

Speedy and efficient service by Rhenant T. What a pleasure to resolve the issue that I had in just a few minutes. Thank you, Rhenant.

DIYGIRLS
South Africa
Over 1 year using the app
June 25, 2013

The team and app have been outstanding. Our store www.viewsport.us has already racked up 50 reviews and it helping lift our ranking in Google. A+.

ViewSPORT
United States
Over 1 year using the app
August 27, 2021

Great app! and the customer service is very helpful! Great app! and the customer service is very helpful!

ALLPOWERS
Hong Kong SAR
Over 1 year using the app
September 15, 2021

Rilu Jane was very helpful. I requested to add the reviews carousel to our website and they were able to do it for me in no time. Super happy with the service!!

DUTCHFURNITURE.COM
United States
Over 1 year using the app
Edited December 30, 2019

Very easy to use app, with great customer service! So far we have generated 11 reviews (all 5 stars!) from sending our customer's review requests via email!

Paolo and Bernard (live chat) were fantastic! Bernard helped me install star ratings on my collection and product page very quickly - 10 minutes or less - and also helped fix a problem with my theme which was getting in the way of the product review.

I would recommend Yotpo over other apps because of their live customer support alone!

The Damson Collection
New Zealand
Over 1 year using the app
Yotpo replied January 19, 2020

Thank you so much for taking the time to leave a review, we love hearing stories like this. We are so happy to hear you're enjoying Yotpo & already seeing those reviews roll in!

November 17, 2021

Muy útil la aplicación, y cuando tuve unos problemas de integración me atendió Nick C y lo resolvió muy rápido, muy recomendado.

Copainmx
Mexico
Over 1 year using the app