Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

February 5, 2020

My experience con this app has been fantastic, your support is very fast and quick. Thank you very much for your help.

Ecosmart Riders
Spain
Over 1 year using the app
August 11, 2020

I used this app for reviews on my product pages and this is working perfectly fine.

I would highly recommend this app .

MYXR+
India
Over 1 year using the app
February 3, 2016

Excellent review service for inspiring consumer confidence.

Daves Led Store
United Kingdom
Over 1 year using the app
October 16, 2019

This app is awesome so far/ super helpful staff too! I like that it's completely customisable so it suits our branding!

fawnstar.com
Australia
Over 1 year using the app
Yotpo replied October 28, 2019

Thank you so much for your review! We really appreciate the feedback and are glad to hear you're enjoying Yotpo.

December 2, 2022

Fantastic integration. Excellent service - I ran into a syncing issue after integration on the free plan, but James via chat, helped instantly. Amazing benefits from using YOTPO.

Cafecito Espresso
United States
Over 1 year using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

November 19, 2019

A very easy app to use that can be valuable for your ecommerce site. Customer support is amazing - 24/7

Performance Athlete
Ireland
Over 1 year using the app
July 12, 2021

Ed went above and beyond to help me. He helped install various things on my website so that it look visually appealing to my clients. I really really appreciate all that he has done for me. So patient and incredibly helpful. Really wouldn't have been able to do anything on my own- he really went above and beyond and it is greatly appreciated. Thanks Ed!!

YeshuDivineArt
United States
Over 1 year using the app
Edited November 12, 2021

Donal was really helpful fixing my problems and kind. thank you
I was stuck with how to fixed my reviews that's not showing under my products
I am glad he fixed it.

Jolie & glamorous
United States
Over 1 year using the app
July 14, 2019

This app is fantastic, super easy to use and very effective. Great support and has has massively improved web performance. Highly recommended!

Special Needs Australia
Australia
Over 1 year using the app
Yotpo replied July 22, 2019

Thanks for the great review, Special Needs Australia!

January 17, 2022

For some odd reason all of my reviews had been removed from my online platform, I jumped on the chat and had someone helping me within two minutes! Customer service team were more than happy to help, i was working with Eduardo R, he jumped onto my website and fix the problem straightaway. Some of the best customer service I received in such a long time.

IAM COLLECTION
New Zealand
Over 1 year using the app