Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Very happy so far! Design can be customised sufficiently so it looks nice and it's easy for customers to give reviews. Would definitely recommend!
Very helpful app to give our store visitors objective insights about our products. Excellent support. Kenn was incredibly professional and helpful!
Great customer service! Nick S. was quick and to the point. When something wasn't working right he escalated my problem and resolved it quickly.
Thanks for your feedback, we really appreciate it.
Spoke with Orly P, They were very professional and helpful. They got to the point and help get the job done fast. Thanks again!
Kaiser from technical support went above and beyond to solve an integration issue on my end. Robertini even edited my code for me to help get the widget where I wanted it to be on my home page! I highly recommend Yotpo. They have excellent customer service and a great UI. Also, Donald is fantastic and a superstar with coding and customer support. Rilu from tech/customer support is honest and helpful. Ronel was also very helpful. The prices are fair. Great app.
Great app! Needed help and was able to use the chat to get it fixed, awesome support! Thanks so much for the help! :)
Ronel was very helpful in assisting me with setting up and installing the app. Very fast customer support.
Very useful app to gather reviews. Imports from old site were also simple.
When we needed quick assistance, support was very helpful and got it sorted quickly.
I have had a number of bespoke coding and CSS improvement requests since installing Yotpo over 18 months ago and Yotpos customer service has delivered on each occasion. Not only is the app awesome at efficiently collecting reviews for my business but the customer service is A1! Keep up the good work guys and keep employing your awesome customer service reps / devs. Excellent!
I've just downloaded this app 2weeks ago, and I find that the interface is easy to use and the customer service's turnaround time is very quick and friendly.