Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

February 11, 2016

This is super awesome! Love this app. Gives our customer's the chance to tell other's more about our products than just taking our word for it.

Mobileboutique 2
United States
Over 1 year using the app
Edited November 15, 2021

Eduardo IS THE BEST! My theme was updated so I have lost all the reviews, and Eduardo fixed everything for me right away! I have 16 apps installed and YotPo has the best and fastest customer service! I will be customer for life!

Wild Bohém
United States
Over 1 year using the app
November 16, 2022

Rhenant was very quick and helpful which I appreciate. Fixed the issue I was having within minutes of the conversation! Thank you so much!

Hella Blush
United States
Over 1 year using the app
August 24, 2021

My reviews were not populating because I merged product variants into one product, and I spoke to someone at Yotpo on chat (Eunice) and even though she (not sure if it's a real person) said it was out of the scope of work, she would help repopulate them and she did within the hour! Great service!

Prospect
United States
Over 1 year using the app
February 24, 2022

I was having trouble with my reviews showing on my site. I finally emailed and received an immediate response from Eunice that the problem was taken care of. I so appreciate the quick response and fix. My time is better spent creating products. Not techy stuff!

Rustic Heart Studio
United States
Over 1 year using the app
July 5, 2021

Always great help from the support team and especially from Ed! They reply fast and are always ready to help out.

LOOFT
United States
Over 1 year using the app
September 8, 2020

Very useful for the marketing of our products. All the reviews can be shared to social media, which is cool. Yotpo is to have a new feature that syncs the reviews on Walmart. We'll leverage it.

Accusize Industrial Tools
Canada
Over 1 year using the app
March 19, 2023

We used Donor P and was an amazing experience, really clear and helpful and we got what we needed done quickly and successfully. Definitely will be using for future endeavours and hope we can connect with Donor P again.

FORM WORK WEAR
Australia
Over 1 year using the app
October 7, 2021

Jeorge has been so helpful with resolving my issue! Very patient and supportive - over and beyond what i have experienced with any other customer service so far in the app world!

Hoo Haa Cup
Australia
Over 1 year using the app
October 11, 2021

Jo was excellent super diligent and fast with my inquires!
That's my review. The site is forcing me too write 100 character's so bla bla bla

Beyou Cosmetics
United States
Over 1 year using the app