Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

August 3, 2020

I've just downloaded this app 2weeks ago, and I find that the interface is easy to use and the customer service's turnaround time is very quick and friendly.

Happy Little Ones
Singapore
Over 1 year using the app
Edited September 9, 2018

Thanks a lot, everything is still working great!! Check it out in action here!!:
https://www.exoticknifescales.com

Rundle Woodworks
United States
Over 1 year using the app
February 14, 2022

Very good customer support by Kenneth John M. It was easy to get hold of an agent, easy to speak to and express my problem and Kenneth was responsive and provided several solutions to my problem. /Happy customer

Leyda Wear
Sweden
Over 1 year using the app
June 22, 2013

This is a fab app, easy to install, great step by step instructions to help you through the set up - and looks great on the site. - I highly recommend you install this.

ninjakiosk.co.uk

Ninja Kiosk
United Kingdom
Over 1 year using the app
February 25, 2021

Very impressed with this app so far and the customer service I just received was exceptional! I'm looking forward to developing it further with the website.

Ozz Bands
United Kingdom
Over 1 year using the app
August 21, 2021

Thank you Sheen for helping us with an import project into our shop. Very happy with Shopify support team.

LUNA MAGIC BEAUTY
United States
Over 1 year using the app
September 11, 2019

CUSTOMER SERVICE WAS GREAT! I'm not very adept with coding so installing the app was slightly confusing. I emailed them and they got it fixed right away and was VERY fast to respond. Ruel was my guy!! THANKS, GUYS!

LEVELS Supplements
United States
Over 1 year using the app
August 13, 2023

Awsome and quick support. Jeorge helped me out a lot! thank you so much! Will be sticking with yopto

Boréome
Canada
Over 1 year using the app
Edited January 30, 2024

Love the app and the support is great. I needed some additional coding and Daniel P from the support team helped me out very quickly!

leonomicscoffee
Netherlands
Over 1 year using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

April 25, 2013

This app is FANTASTIC!

It worked immediately and looks great. Ive added the option for product reviews and store reviews. Ive placed product reviews on the bottom of each product page and crated a page of its own on the footer for 'Our Reviews' giving customers the option to leave a review of the store/website overall. Ive also been able to colour code the buttons etc within Yotpo so that it matches our store theme. Its only been installed a couple of days and we have had our first review.

Yotpo automatically emails customers a few days after a sale and asks them for a review - The emails are fully customisable so Ive tailor made them so that it is more personable and relevant to my store.

Another fantastic feature is that once a review is left, Yotpo will automatically tweet the review on your twitter account and place it onto your Facebook wall if you want.

I can not recommend Yotpo enough, it has added credibility to my site and I'm very thankful of that. Best of all its FREE!

Take a look at my site to see how it looks www.designed-eyewear.com

Designed Eyewear
United Kingdom
Over 1 year using the app