Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

Edited November 21, 2019

I love this app and the service has been really great. Very helpful call centre staff. I loved that I could transfer my reviews from another platform.
I like that it has a free option until we get more sales to justify the monthly charge.

wildfigbridal
Australia
Over 1 year using the app
October 23, 2021

I was having issues with manually uploading my past reviews. But customer service was there to help me get everything set up. Thank you!!! As a small business owner, customer reviews are gold.

Mahina Beaute
United States
Over 1 year using the app
June 1, 2022

I've gotten in touch several times for different topics so far and they're always so quick and helpful! An amazing customer service, and a great product! Thanks to Djan Yotpo for his help!

Lea Gogo
United Kingdom
Over 1 year using the app
February 26, 2021

Elven has been great help in assisting me to adjust the reviews in my Shopify Store. The customer support is great!

Next Alpha Gear
Netherlands
Over 1 year using the app
April 9, 2014

Magnífica App, totalmente recomendable. Ellos mismos me la instalaron y enseguida comenzó a funcionar. Configurable y eficaz. Gracias!

ZAPATOO
Spain
Over 1 year using the app
August 12, 2020

A super app to use....was easy to set up and understand...the staff were helpful in setting up extras for us too...thank you

ukgiftstoreonline
United Kingdom
Over 1 year using the app
April 7, 2021

I had difficulties with having the Yotpo reviews appear on my website. Fortunately Sheen from Yotpo resolved my situation. Customer service was 5stars. It help me make the decision to moving over to Yotpo!

RMR Brands Canada
Canada
Over 1 year using the app
February 3, 2022

I used this app to help me install Yopto and Eduardo R
helped me get it done as quickly as possible. Thank you

Reefcanna
United States
Over 1 year using the app
April 1, 2022

I have just installed the app. So far so good. I'm thinking about switching to a paid plan. I had an issue after I installed the application. Eunice helped me fix the issue very quickly.

Fasheabe
United States
Over 1 year using the app
November 26, 2022

I wasn't expecting anyone to be available to help me right away, late on a Saturday but Kenneth was a a great help.

Lea Locs Wigs & Extensions
United States
Over 1 year using the app