Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited November 2, 2021

Always have had a ton of help on our websites. Orly recently helped us out and we were lucky to get him to help us out! Today I got lucky with KENN T. A rockstar! I wanted to send him a TIP... but that feature does not exist yet. Ty guys

DRAGON VAPE
Canada
Over 1 year using the app
Edited January 31, 2024

Great customer service from Daniel!!

Kamelia Wellness
United States
Over 1 year using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

April 14, 2022

I had an issue making my reviews visible on my website and James not only fixed the issue but was very pleasant to work with. He also didn't it very fast.

Baddle Pickleball
United States
Over 1 year using the app
Edited September 29, 2022

I'm really impressed with Yopto. The customer service is exceptional, every time I've needed help with integration, uploading reviews or something else someone at Yopto has been there to help. Recently, I needed help changing the look and feel as the app wasn't updating correctly, I spoke to Doner on chat and he fixed it straight away. I'm sure there are other review sites out there that work well but if you want one that also has exceptional customer service and are willing to help whenever you need, I don't think you can go past Yopto. I'm adding to this review after several months as I recently needed help and once again Yopto have blown me away with their customer service. Kenneth was incredibly helpful and went out of his way to solve my problem :)

WATTLE LIVING
Australia
Over 1 year using the app
June 25, 2021

Great experience , fast and accurate customer service. Extremely helpful, very accurate on the request made. Thanks!

Fergo Wallets
Colombia
Over 1 year using the app
May 17, 2023

Great customer service. Its a shame that the app is so limited though, only being able to display 9 reviews and not caroseling through the whole collection. I would like to request this feature. Thanks

us.tribuspirit.com
United States
Over 1 year using the app
May 2, 2021

Honestly one of the best companies I've ever worked with. Great support team (shout out to Ed) and overall been satisfied every time I used them

Hulubre
United Kingdom
Over 1 year using the app
October 15, 2021

The help and services from them are excellent and been really helpful throughout the whole entire set up. Such a wonderful experience

Xilly G
United Kingdom
Over 1 year using the app
Edited August 17, 2021

Having some issues with the Yotpo app. Sent a message and got prompt answer. They resolved the issue immediately. Thanks for the prompt service and help.

SaaSoh
United States
Over 1 year using the app
April 16, 2021

Excellent customer service. Well done! If u need anything reach to James C. He is very helpful. Thanks

Petzenya
United Kingdom
Over 1 year using the app