Yotpo Product Reviews & UGC , 6,829 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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I feel that yotpo is very easy to use, and the customer service staff also provided me with a good service during the process of using it.
This app works perfectly. Service support is outstanding as well. I will recommend it to my friends. Thank you.
Helpfull ap that gives my webshop social proof :) Also the customer support from Simoun Francis was very good.
I grew my business for almost a year using the free version of Yotpo, and scaled up to the Growth plan recently. I installed a new theme just prior to doing this, and had some difficulty migrating the widget over. I contacted their support team on a few occasions to get fixes, and received support within minutes each time. Mary Ann was friendly and helpful, made backend fixes for me quickly. Thank you!
I use this app to have customers review product and display for future customers. Keith has helped me add reviews on products to display
Excellent customer service! Mary Ann was super helpful...answered all my questions and helped get me up and running. Highly recommend!
Thank you for sharing your review. We're constantly working on improving our customer service and we're thrilled to hear we hit the mark with you!
Great at gathering feedback and adding trust signals to your site. Helpful for customers to see other user ratings. Yotpo support (Jeorge was last agent) is excellent too if you need them (live chat, or collaborator access). Thanks Yotpo!
The platform is great and the customer service even better! Liezel was super helpful and even helped me set everything up on the website. This woman deserves a raise, she did it all so well and so quickly! I will also now install YOTPO on my other websites.
Thank you for leaving a review! We're so happy Liezel was able to help get you set up quickly and we'll definitely pass on your compliments.
I used this app to start collecting social proof for my store as I scale. Had a few issues with the placement of my widgets but the support team happily went in and edited this for me! Looks and works perfectly.
Thank you for taking the time to leave a review. We're thrilled to hear you're up and running smoothly!
This is the best app I've added to my store since it's inception 2.5 years ago. The feel-good generated by a good review is immense for new customers. The Yotpo customer service team is also an absolute joy to work with. Leizel Ann D. from their team helped me literally shift my reviews from my older site on another platform to my new site on Shopify - reintegration, reupload and relinking! Cannot recommend them enough!
Thank you so much for your glowing review! We love hearing stories like this and are really thrilled to hear our customer support team is hitting the mark.