Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 21, 2021

Eunice from Yatpo helped me get all of my old reviews transferred and set up we had a few issues with the template but after the help it was smooth sailing!

Funk It Wellness
United States
Over 1 year using the app
November 10, 2021

This app works! We just had to switch to another app because of cost. and Allen from Yotpo helps answer questions and resolve my issues! Thank you!

Centric
United States
Over 1 year using the app
Edited December 18, 2019

We needed some customization & Jo Lorenz from their customer support team helped us lock in the perfect UI for our website. Major thanks & highly recommended.

Neon Cowboys
United States
Over 1 year using the app
Yotpo replied December 18, 2019

Thank you for taking the time to leave a review, really happy to hear Jo was able to help get everything up & running smoothly!

May 23, 2023

John G was very helpful with assisting me in making some custom changes to how the reviews are displayed on our app.

Paavani Ayurveda
United States
Over 1 year using the app
June 21, 2021

I love the customer service of this company. Very prompt and responsive. They also took care of the issue that I raised in a timely manner. No ifs and buts. Special thanks to Mary Ann L. Cagoyong to handled my case. Very happy and satisfied with the resolution! Thank you very much!

Skin Beautiful Organics
United States
Over 1 year using the app
March 29, 2023

James C did a great job helping set up our account! We really appreciate all of the help that was provided!

Wilde House Paper
United States
Over 1 year using the app
May 26, 2022

The widgets for the review works well. Great support. Eduardo R showed great patience and helped resolve issues quite easily.

Lifesight Shop
Singapore
Over 1 year using the app
Edited May 11, 2023

Thank you very much Warly, very patient and responsible to help me solve the problem. he is very good.

Babeside
Hong Kong SAR
Over 1 year using the app
November 20, 2022

Great customer service! Fast and efficient, Jeorge solved my problem straight on the spot. Thank you!

Gibraltar Hardware
United States
Over 1 year using the app
Edited November 24, 2021

Radly was amazing fixed two major problems in super quick time. I'm on the free version - highly recommended!

Nutrigenicshealth
New Zealand
Over 1 year using the app