Reviews (6,922)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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Overall app works pretty well. Had an issue and Doner P fixed it right away for me. Great service! Hopefully it all works properly from here!
These guys are amazing. I came to them this morning with a litany of issues and one by one, they swatted them down like a bunch of flies.
guys, thank you so much for making my morning less stressful.
Thanks for your feedback, we really appreciate it.
Super efficient. Rhenant T answered all my questions and resolved my issues in 2 minutes!
Thank you for sharing your thoughts with us!
Best app I ever use
Thank you for sharing your thoughts with us!
Jeorge Kenneth V was awesome and helped a ton with review migration between various products when we reorganized SKUs.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Joian Z was really helpful - For a small business signing up to products like YOTPO is a big deal and quite daunting especially when your computer literacy is at the level of a new born baby! When you have a very small team around you it is very important to be able to reach out and get usable support at a time when you need it. So Thankyou Joian for your help it is really appreciated.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Arven from your support team has been great in helping with any issues experienced in the last couple days. I've thrown a few things his way and has helped us out on each item.
Thanks!
I received excellent support from Rhenant! Super quick replies and was able to do everything I needed. Highly recommend!
Yotpo Product Review tool is nothing short of exceptional! The user interface is intuitive, making it incredibly easy to navigate and manage my reviews. But what really stands out is their support team, especially Rhenant. I needed assistance, and Rhenant came through immediately with a swift and effective solution. Truly top-notch service that adds immense value to an already fantastic tool. Highly recommend!
He sent me a Meet link to explain what i had to do. Very kind and useful!!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!