Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 23, 2017

Really expensive like crazy!! its seems better to go with the shopify made reviews app. i wonder how so many are happy with the Lite version with such a limited functionality.

Greendoor Botanicals
India
Over 1 year using the app
November 4, 2021

This app does everything and the customer service is very good.
Addressed all any any issues I had or did not understand.Very simple to set up.

Lavish Botanics
Australia
Over 1 year using the app
April 20, 2021

The customer support from Jo Lorenz was out of this world. He stayed online and addressed every single request from me. 10/10 would recommend! You're in safe hands!

Echoinox
Singapore
Over 1 year using the app
Edited November 21, 2019

I love this app and the service has been really great. Very helpful call centre staff. I loved that I could transfer my reviews from another platform.
I like that it has a free option until we get more sales to justify the monthly charge.

wildfigbridal
Australia
Over 1 year using the app
October 23, 2021

I was having issues with manually uploading my past reviews. But customer service was there to help me get everything set up. Thank you!!! As a small business owner, customer reviews are gold.

Mahina Beaute
United States
Over 1 year using the app
June 1, 2022

I've gotten in touch several times for different topics so far and they're always so quick and helpful! An amazing customer service, and a great product! Thanks to Djan Yotpo for his help!

Lea Gogo
United Kingdom
Over 1 year using the app
February 26, 2021

Elven has been great help in assisting me to adjust the reviews in my Shopify Store. The customer support is great!

Next Alpha Gear
Netherlands
Over 1 year using the app
August 12, 2020

A super app to use....was easy to set up and understand...the staff were helpful in setting up extras for us too...thank you

ukgiftstoreonline
United Kingdom
Over 1 year using the app
April 7, 2021

I had difficulties with having the Yotpo reviews appear on my website. Fortunately Sheen from Yotpo resolved my situation. Customer service was 5stars. It help me make the decision to moving over to Yotpo!

RMR Brands Canada
Canada
Over 1 year using the app
February 3, 2022

I used this app to help me install Yopto and Eduardo R
helped me get it done as quickly as possible. Thank you

Reefcanna
United States
Over 1 year using the app