Yotpo Product Reviews & UGC , 6,825 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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Though on the pricier side, Yotpo gets 5 star for the exceptional customer service they offer.
There LIVE chats are second to none and their support team members go all out of their way to resolve your concern. A special mention for Orly P who very promptly resolved one of my issues.
I needed some help today with adding my reviews to Facebook Junalou was fabulous he took charge and knew exactly what to do in order to be able to complete the task, great service and great knowledge thank you so much. You saved me getting frustrated :)
Jovian was amazing. He resolved my issue in 2 minutes flat. Definitely recommend this app for your website.
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Caroline from Yotpo was extremely helpful. I'm not great at these things but she helped set this up in no time at all. Great communication and very fast with technical help. Highly recommend! Thank you so much.
They were super helpful moving my reviews over from one website to another. It was all done quickly and help the move of my company over.
I use the App to get product reviews from customers. Ronel, the online chat assistant was very helpful and patient with me. Everything worked well. I just had to wait a few minutes for the install to become visible. Highly recommend
Super great apps! helps a lot with marketing, great customer service: fast and very helpful! highly recommended!
I'm very happy with the app, the customer service is outstanding. I had help via a live chat with 'ed' he helped me download the app and answered any questions I had, very patient... i'm looking forward to using this app with my website. Thank you ed.
so useful!! i had a few technical difficulties and the support staff available through the live chat was so helpful to resolve the issue. I was helped by Mary-Anne who went above and beyond to resolve the issue. Would definitely recommend!
I had a problem with my reviews tab and Junalou was nice enough to help me with it and showed me how to fix the problem and everything