Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 8, 2022

Lemuel from Yotpo was an a great help and extremely patient with me. I honestly wouldn't of fixed the issue myself - thank you so much!

Palm Swings
Australia
About 1 year using the app
July 11, 2022

Yotpo was easy to install on my Shopify website and reviews started showing up right away. Walmart.com syndication is a really nice feature. Rhemy R. in support was very helpful in turning on the Walmart.com syndication. I am very impressed.

Ghetti Games
United States
About 1 year using the app
February 16, 2023

Great experience , Joian Z helped me alot and I would highly recommend the app to anyone looking for a review app

NEWZILL
United States
About 1 year using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

September 17, 2019

Fantastic App really great service! Anything you're having trouble doing, open a ticket and the response is amazing!

On Trend Compression
Australia
About 1 year using the app
Yotpo replied September 18, 2019

So happy to hear you are happy with our product and service, On Trend Compression. Thanks for taking the time to leave us a review!

June 23, 2022

Very helpful in solving my issue and was done quickly. Also, he looked more into my account and gave me information about another issue I was having and I did not even tell him about it

Chez Belle LLC
United States
About 1 year using the app
Edited February 1, 2024

They offer amazing support, especially Ruzsel J. Love the app! :)

FeelRooty
Slovenia
About 1 year using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

October 15, 2018

This is the app we try to use to increase our conversion rate! It does everything we need it to! You always get the answer when you need it (during the office hour). Highly recommend it!

Brave & Bearded
Canada
About 1 year using the app
Edited March 1, 2019

Both this app and the team behind it has helped me to improve on my store. Giving me a tool that helps build customer confidence and have an actual insight into what people think of your products

KEFI
Mexico
About 1 year using the app
April 2, 2022

I already like this app and have been using it for almost 2 years. I've been updating my store recently and have been exploring some of the extended features of the app. The chat support from Doner was fast, thorough and altogether first rate. Better yet, he made all the necessary changes and tweaks to my store in one session!

Lucinda Technology Solutions
Canada
About 1 year using the app
April 19, 2016

Has worked well for us over at www.teaologists.co.uk. It would be good to use some of the premium features, but (much like other review software) it is quite expensive to upgrade.

Teaologists
United Kingdom
About 1 year using the app