Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

January 11, 2018

Yonatan has been brilliant! Always replies to my emails, and always makes himself free for a call if needs be.

The YOTPO application has really helped both of our websites, and it is all done with ease.

Zerog Shop
United Kingdom
About 1 year using the app
April 27, 2022

John Kenneth was very helpful and solved my query in a fast and efficient way I could not have asked for a more helpful solution

Made With Love Accessories
United Kingdom
About 1 year using the app
October 7, 2021

Love YotPo, and their support is amazing - fast and solution-oriented. Thanks for a great experience!

Chatelier
Netherlands
About 1 year using the app
Edited October 23, 2023

Warly S helped as I updated my theme and needed some assistance with the widgets. Thank you!

Zoefia Alexandria Collection
United States
About 1 year using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

February 21, 2017

Great App! Great support service! Very happy customer!

Skulldiamond
United Kingdom
About 1 year using the app
March 13, 2022

Amazing assistance from the support team. Particularly Jeorge who helped me with everything I asked. Thank you!

beauty balm
United Kingdom
About 1 year using the app
Edited May 9, 2022

Great support and great service. They are always super fast to help. Pricing is good also. We are overall very satisfied!

nootka-jewelry.com
Sweden
About 1 year using the app
March 4, 2022

Great app! Customer service is always helpful! Orly P was very patient & answered all my questions!

healed-ish
United States
About 1 year using the app
January 12, 2022

The customer service is amazing when having trouble to do the widget they helped walk me through the process. Also the others parts are very easy for set up and I like how you can customize to your brand

Everything Blossoms Boutique
United States
About 1 year using the app
April 2, 2021

I am new to designing a website and adding apps etc. I went with YotPo due to high reviews and I couldn't have asked for a better support agent (Manny).
Thank you for guiding me and being so patient. Having live support is very important. Well done YotPo. A very satisfied customer.

Dream Looks
United Kingdom
About 1 year using the app
Yotpo replied April 4, 2021

Thank you for taking the time to leave a review. We're happy to hear Manny was able to assist you and get you up and running smoothly. Please do not hesitate to reach out at any time if you have any further questions.