Reviews (7,024)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.

January 20, 2021

Extremely helpful technical team and support. Great app for any business looking to collect reviews and display them clearly on your website

Wolf Creek UK
United Kingdom
About 1 year using the app
Yotpo replied January 26, 2021

Thank you for leaving a review!

June 7, 2021

I was having difficulty with installing the app on my store so I contacted support. Ronel was very helpful in getting installing the app and in quick time too.

Kanvves
United States
About 1 year using the app
May 23, 2023

Thanks for the big help for solving technical SEO issue. Hats off to James.
We would recommend the app to others if they need something like this.

覺醒家居 Awake Living
Taiwan
About 1 year using the app
February 3, 2016

Great App for basic functionality however the Pro upgrade is way overpriced.

Blaze Case
United Kingdom
About 1 year using the app
September 11, 2019

We went from another review service to Yotpo and therefore had to import our previously collected reviews. The whole experience was very straightforward and the customer support (Jan) was extremely helpful and responded super fast. The whole dashboard is very intuitive, much better than other review services we know. Also, the pricing is very fair. I can absolutely recommend Yotpo!

MOQY®
United States
About 1 year using the app
Yotpo replied September 18, 2019

Thanks for the great recommendation, MOQY! We are so happy you are enjoying Yotpo.

May 6, 2022

Amazing support from Orly. Was super helpful and got the Yotpo reviews working very quickly! Really great!

RJ & Sandringham
United Kingdom
About 1 year using the app
Edited June 3, 2021

This is a Great app. I can actualy see the affect revies have on customers . great service from Jo Lorenz that help me with the platform changes - kindly and proffessional - thanks again!

Fashion TV Cosmetics Israel
Israel
About 1 year using the app
June 13, 2023

Ronel R helped me switch my reviews from my old site to new one with ease and i had to do nothing. Thank you

RoyalWayz
United States
About 1 year using the app
Edited September 20, 2023

Yotpo customer service with Ruzsel J, was Awesome! He was able to figure out what the issue was very quickly, also very willing and patient with me too! I am very pleased. He was able to fix the issue and everything is perfect now. Yotpo Reviews looks amazing on our site. Thank you Ruzsel J!

Verbena
United States
About 1 year using the app
May 29, 2017

Great App! We recommend it for all our clients.
www.echic.com.au

Panache Living57
Australia
About 1 year using the app