Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

February 7, 2021

Anne was extremely helpful! Fast and responsive customer service. I just made the switch to Yotpo from another review app and I'm already very impressed.

Mettamade
Canada
About 1 year using the app
Yotpo replied February 10, 2021

Thank you for leaving a review, happy to hear you're up and running smoothly!

October 29, 2021

It has many functions and is easy to use.
Also, the support speed was fast and I was able to solve the problem immediately.
Wonderful.
Thank you very much.

Laviny (ラヴィニー)公式サイト
Japan
About 1 year using the app
Edited December 4, 2019

Jo was amazing!! So quick and professional. I will not hesitate to reach out in the future, as they were so helpful :)

DELIGHTED BY Desserts
United States
About 1 year using the app
July 19, 2013

Great technical support. Had my issue resolved within a day!
Highly recommend this app.

YourGadget Australia - Webcams, Keyboards, Mice, Headsets & more
Australia
About 1 year using the app
May 11, 2021

Very helpful. Quick and resolved issue. Would use in future. Thanks again. Very useful and informative

Scents N More
United Kingdom
About 1 year using the app
February 28, 2019

Great Customer Support! I had a couple of developer issues and the team at Yotpo helped very quickly solve them. Use the app and ask for Raphael!

Leachco
United States
About 1 year using the app
November 10, 2021

Great customer service with instant response. Highly recommend Yotpo Product Reviews for all your product reviews.

Evans Electrical
United Kingdom
About 1 year using the app
October 9, 2019

Excellent so far...I installed it about a year ago, but I'm finally using its features today. I got some great chat help from customer support, and the features work flawlessly!!

Iron Bean Coffee Company
United States
About 1 year using the app
Yotpo replied October 22, 2019

Thank you for leaving a review! We're so happy to hear you were able to get it up and running smoothly.

June 18, 2021

Great and fast assistance from Radly! Helped understand better the app, as well as to solve any need I may have in the future

Privé Revaux
United States
About 1 year using the app
Edited September 6, 2022

Ronel R. was really patient with me, made sure they understood what I wanted and helped me fix it, thank you!

ForeverAmelia
United States
About 1 year using the app