Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

November 24, 2022

Great attention and support.
We couldn't find a solution to my problem at the time but the attention was great and they really pay attention to what my problem was.
Also, a great tool to collecting what your customers think about your brand.
We couldn't find a solution to my problem at the time but the attention was great and they really pay attention to what my problem was.
Also, a great tool to collecting what your customers think about your brand.

Cuadra Shop
United States
About 1 year using the app
May 17, 2021

Great app. Great for engaging customers and getting their feedback. Our theme is complex but Junalou managed to get the star placement right where we needed it in about 5 minutes. Impressive.

Flask
United States
About 1 year using the app
April 20, 2021

Don in tech support was so very helpful, kind, and patient with this new Shopify store owner. He took great care of me and migrated a review from my Buy button to my store without any trouble at all. This is by far some of the best online chat customer service I've ever received! Thank you Don--I hope you get a raise :) :) So far I am very pleased with this app!

Adirondack Girl @ Heart Vintage Digital Products
United States
About 1 year using the app
Edited January 18, 2021

An unexpected pleasure. Submitted a help request on Sunday night and almost immediately got an answer back from Junalou at Yotpo support. Problem resolved.

Teak Culture
United States
About 1 year using the app
Yotpo replied September 13, 2020

Hi!

Thank you so much for leaving a review. We're happy to hear you're satisfied with our customer service.
We'll be sure to pass on your kind words to Josephine.

May 5, 2014

Easiest app to install! I love how easy it is to use! great having the reviews on my site!

The Raw Food Store Australia™ - Raw Food, Blenders, Juicers, Mason Jars, Eco products and more!
Australia
About 1 year using the app
April 20, 2015

Awesome review app for our Shopify store. Thanks Yotpo!

Custom Phone Cases
United States
About 1 year using the app
Edited April 22, 2022

Wow@ Lemuel help me do the setting for the Badge, Caroussel, and verify everything on my boutique . Fast and he know what its doing! Thank you so much!

Nimar création bracelets
Canada
About 1 year using the app
April 23, 2020

I used this app to include product reviews in my site. I am not sure if the review widgets made is correctly installed, so I seek help from the Yotpo support. I am very satisfied with their support service, in particular to Ms. Josephine E. Her service is prompt and effective that made me relieved on my concern for installing the review widgets correctly.

Merry Shop, a Subsidiary of WISELINK
Hong Kong SAR
About 1 year using the app
January 11, 2018

Yonatan has been brilliant! Always replies to my emails, and always makes himself free for a call if needs be.

The YOTPO application has really helped both of our websites, and it is all done with ease.

Zerog Shop
United Kingdom
About 1 year using the app
April 27, 2022

John Kenneth was very helpful and solved my query in a fast and efficient way I could not have asked for a more helpful solution

Made With Love Accessories
United Kingdom
About 1 year using the app