Reviews (7,141)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

October 29, 2020

Stellar features and customer service! Yotpo offers great plans that let us do everything we need! Great features, no limitations in lower plans and one great quality is their customer service! They are super fast in responding and always help us solve our problems. They actually commit to talk to us and help instead of sending automated template messages like other platforms. Definitely recommend!!

Clocky
United States
About 1 year using the app
Yotpo replied November 1, 2020

Thank you for leaving a review. We're constantly working on improving our product and our customer service and we really value your feedback!

June 27, 2013

Great product. Easy to install and great customer feedback.

BossenStore.com
United States
About 1 year using the app
March 26, 2021

Worked with Manny, and he was very helpful with getting me all set up. Can't wait to get my reviews up and going to increase my sales.

FAWM Kids
United States
About 1 year using the app
November 2, 2021

Awesome service and great site I just started using it and had some questions and customer service was there right away

Red Star Beef
United States
About 1 year using the app
February 7, 2021

Anne was extremely helpful! Fast and responsive customer service. I just made the switch to Yotpo from another review app and I'm already very impressed.

Mettamade
Canada
About 1 year using the app
Yotpo replied February 10, 2021

Thank you for leaving a review, happy to hear you're up and running smoothly!

August 3, 2021

Outstanding experience with Rilu Jane from the Growth support. Very competent, fast and pleasant to talk to. I think that was the best customer support experience I've ever had. You really made my day. Thank you.

Sapor Design
Germany
About 1 year using the app
Edited May 3, 2023

Allen M was extremely helpful in customizing my review layout. I needed to move my reviews section to an area lower on the page and he had my customizations done in no time!

Jomo Snacks
United States
About 1 year using the app
October 13, 2023

Very friendly, fast helping people

HuxoHome
United States
About 1 year using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

October 29, 2021

It has many functions and is easy to use.
Also, the support speed was fast and I was able to solve the problem immediately.
Wonderful.
Thank you very much.

Laviny (ラヴィニー)公式サイト
Japan
About 1 year using the app
Edited December 4, 2019

Jo was amazing!! So quick and professional. I will not hesitate to reach out in the future, as they were so helpful :)

DELIGHTED BY Desserts
United States
About 1 year using the app