Reviews (7,087)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

September 11, 2019

We went from another review service to Yotpo and therefore had to import our previously collected reviews. The whole experience was very straightforward and the customer support (Jan) was extremely helpful and responded super fast. The whole dashboard is very intuitive, much better than other review services we know. Also, the pricing is very fair. I can absolutely recommend Yotpo!

MOQY®
United States
About 1 year using the app
Yotpo replied September 18, 2019

Thanks for the great recommendation, MOQY! We are so happy you are enjoying Yotpo.

May 6, 2022

Amazing support from Orly. Was super helpful and got the Yotpo reviews working very quickly! Really great!

RJ & Sandringham
United Kingdom
About 1 year using the app
Edited June 3, 2021

This is a Great app. I can actualy see the affect revies have on customers . great service from Jo Lorenz that help me with the platform changes - kindly and proffessional - thanks again!

Fashion TV Cosmetics Israel
Israel
About 1 year using the app
Edited September 20, 2023

Yotpo customer service with Ruzsel J, was Awesome! He was able to figure out what the issue was very quickly, also very willing and patient with me too! I am very pleased. He was able to fix the issue and everything is perfect now. Yotpo Reviews looks amazing on our site. Thank you Ruzsel J!

Verbena
United States
About 1 year using the app
June 13, 2023

Ronel R helped me switch my reviews from my old site to new one with ease and i had to do nothing. Thank you

RoyalWayz
United States
About 1 year using the app
May 29, 2017

Great App! We recommend it for all our clients.
www.echic.com.au

Panache Living57
Australia
About 1 year using the app
June 23, 2020

We just started implementing the reviews portion of this app and the customer support is second to none! They are so quick to respond and very thorough and willing to help in any way they can. Would recommend this 10/10

Cosmakery
United States
About 1 year using the app
May 3, 2023

We've had a great experience with Yotpo! Specifically, when we had an issue we reached otu to Customer Support and Warly S. was amazing! He went above and beyond in helping us. Thank you Warly!!

Royce and Rocket
United States
About 1 year using the app
October 6, 2017

The customer support team at Yotpo has been very helpful - timely and thorough, with a pleasant attitude!

Diamondcandles2017
United States
About 1 year using the app
Edited January 28, 2020

Easy to setup & start collecting reviews! Yotpo's support team is first-class and gladly helped us with a couple of unique requests!

City Roots CBD
United States
About 1 year using the app