Reviews (7,143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited August 10, 2022

yotpo support team works efficiently, they managed to solve our problems with the app. Rilu and all the others are very kind and responsible with their work.

Seashell Swimwear
Peru
Over 1 year using the app
August 22, 2023

Support from John B was excellent! He helped me with the remapping within minutes. Definitely recommend! Thank you!

SIRENI BEAUTY
United States
Over 1 year using the app
July 2, 2023

I reached out via live chat on a SUNDAY (holiday weekend) and had my issue resolved within 5 minutes. Joian Z was very professional, helpful, and kind. Yotpo has changed the game for my business.

K8TEE Customs LLC
United States
Over 1 year using the app
March 12, 2019

Yotpo provided super fast and courteous service. The support team helped me to resolve my issue without worry and got me back up and running without missing a beat!

Body Crystals Co.
United States
Over 1 year using the app
October 20, 2017

awesome app that does what it needs to do!

Daweekendwarrior
United States
Over 1 year using the app
September 2, 2018

Great app and a fantastic customer service!

Weloorganic
Germany
Over 1 year using the app
January 29, 2024

Rhenant did a fantastic job in the support. Very efficient and to the point.

Aarding
Belgium
About 1 year using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback.

July 20, 2020

Amazing support experience!!! Thank you very much, Josephine! So appreciated all your assistance with integrating Yotpo features!

Chelsea King Inc.
Canada
Over 1 year using the app
Edited October 6, 2021

Don was super helpful and patient to answered all my questions!! Very knowledgeable and pleasant! :))))))) Great customer services. I'd recommend it!

Taitala
United States
Over 1 year using the app
July 13, 2023

great app, easy to use and reliable. also the support is really fast and competent - the last chat i just had with Kenneth John M was great.

Boemo
Romania
Over 1 year using the app