Reviews (7,143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 11, 2022

Simoun Francis Sanchez was fantastic at helping me out with our plan features. good customer service

BlaqCo
Australia
About 1 year using the app
January 19, 2023

Needed assistance on placing the widgets back on my website after changing my theme and Warly S. assisted me and was able to get my reviews and star ratings to display again. Thank you so much.

Twelve Ninetysix
United States
About 1 year using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

Edited August 13, 2023

Jovian was amazing. He resolved my issue in 2 minutes flat. Definitely recommend this app for your website.

Seductive Stature
United States
About 1 year using the app
Yotpo replied March 9, 2023

Thank you for writing a review — we value your feedback.

January 11, 2022

Nick S was very helpful! Yotpo has always been a solid choice for me regarding my product reviews. I have worked with them on several large brand sites, and it's always been a good experience.

Vinyasa Organics Inc.
United States
About 1 year using the app
February 26, 2021

they were super helpful on the live chat and fixed the problem quickly. they even explained the problem to help me better understand in case it ever happened again

RadicalChildDesigns
United States
About 1 year using the app
January 16, 2021

I highly recommend this app to put customer reviews on your website, they took great care of me, Diane, from yotpo to help me configure it in my store.
Now I can enjoy my customers sharing their experiences of my products.

El taller del abuelo web
Spain
About 1 year using the app
January 18, 2022

So far so good. I was having a little bit of a challenge getting all my widgets in place. I reached out through the chat and received a response right away. Radly was very patient and helped me with all of my concerns as well as getting my widgets in place.

Monica Nicole Hair
United States
About 1 year using the app
Edited May 18, 2021

Very good app and the support staff is very helpful - especially Junalou (Yotpo Support Staff Member).

Lithe Lashes
Canada
About 1 year using the app
Edited October 16, 2019

Jo was very helpful and resolved my issues! My experience with the app has been great so far. Thank you!

3:27 Cosmetics
United States
About 1 year using the app
Yotpo replied July 7, 2019

Hey 3:27 Cosmetics! Thanks for your feedback and taking the time to leave a review!

June 6, 2022

Amazon app, we had very few problem using this to collect reviews, even there is a some customization that we wish to do, the customer server is already a great help.

Fuji Organics
Japan
About 1 year using the app