Reviews (7,065)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through features like automated review requests, customizable widgets, and social sharing. They appreciate its seamless Shopify integration and the analytics that help understand customer sentiment. The responsive customer support is also frequently praised for its effectiveness in resolving issues, enhancing merchant confidence in utilizing the app's full capabilities.

May 10, 2018

So far - it's been great! The reviews are a must for establishing third-party credibility and increasing sales. I'm looking forward to incorporating them on the home page of my site (right after I finish this review) and then I need to figure out how to have the reviews show up on Google shopping. There's always so much to do! Deep breath...one thing at a time. Check out the layout here: https://www.urbanesky.com

Urbane Sky
United States
About 1 year using the app
Edited March 19, 2022

In the process of setting up but great, super fast support so far. James Yotpo has been a great help! So has Allent...

Omami
United Kingdom
About 1 year using the app
March 2, 2023

Yot Pot works really well for us. Ronel R was also super helpful getting the widget to work across our ecommerce store

Folkal Eyewear
Australia
About 1 year using the app
Yotpo replied March 9, 2023

Thanks for your feedback, we really appreciate it.

Edited October 3, 2021

Great customer service, even on the free plan. James was very quick to address our problem. The widget is also very easy to get up and running.

Get Golden
United States
About 1 year using the app
December 9, 2022

Best customer service ever. I got some issues to show the product reviews, Lemuel C quickly getting code to the website, saved me a lot of time

LustRaft
Canada
About 1 year using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

March 17, 2019

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

V-white Direct
China
About 1 year using the app
December 27, 2021

JAMES EDMAR DID A GREAT JOB HELPING ME HOW TO PUBLISH MY REVIEW ON MY WEBSITE. I RECCOMEND 100% YOTPO AND ITS TEAM.

SALUD + VIDA & more
United States
About 1 year using the app
March 23, 2023

Great app with excellent customer service. Daniel P. helped with my issues quickly and efficiently. I would recommend!

Paragon Outdoor USA
United States
About 1 year using the app
June 18, 2023

Decided to choose Yotpo because it's a trusted review app that has a good reputation. Had some trouble while using the app, Kenneth John M from support was very helpful and helped me solve the problem efficiently.

SusanSilk
United States
About 1 year using the app
May 25, 2021

Great support from Ronel - solved the issue very quickly and went the extra mile. 5 stars for customer service.
James. Himmel Warehouse.

Himmel Warehouse
United Kingdom
About 1 year using the app