Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited July 8, 2023

Thank you Radly E for your help and fixing the issue. I had an issue with the location of reviews and a review page and it looks better. *can't leave a new review*
Thank you Rhenant T for your help and fixing the issue. I had an issue with the star reviews on the product page in the correct position.

Thank you Doner P - you answered all questions and solved the problem I needed help with. Although the automated system gave me the instructions, you still went out of way to to assist me by moving all my reviews from the current listings to the new ones. Its a shame that I cannot leave a new review. I love this app and never have an issue with using it. 08/07/2023

Melanin Minds
United Kingdom
About 1 year using the app
February 14, 2022

So far so good...I had a bit of an issue installing but Radly was amazing at helping me resolve my issue. The support was quick and easy.

Ebony Gifts
United States
About 1 year using the app
Edited April 22, 2021

Loved the app, what i loved more than app automate review collection is there Support system. They help me integrate the app widgets on my shopify theme, made it an seamless experience. All i had to do was sit back and the watch there team do the magic !! Special thanks to Anne and Jo Lorenz !!

Klome Essential
India
About 1 year using the app
February 26, 2020

I love Yotpo. They have been very helpful with collecting reviews. I just recently upgraded my plan and i was struggling with code install. I reached out foe help and my rep was so nice and very helpful with the install. I will be reaching out again if i run into anymore issue. I highly recommend this app.

The Coco Shoppe
United States
About 1 year using the app
August 9, 2016

This app is helping us build the trust in our website. Only have the free version but I like the idea of sharing the reviews on social media.

Coba Wallet
United States
About 1 year using the app
Edited January 20, 2022

I use it in the furtherance of my store. It will also show customers how well and trustworthy of my store I talked to Ronel and she installed my review widgets for Shopify and I give her five stars

Kolor Revolution Press
United States
About 1 year using the app
July 17, 2021

Great App, i recommend using it. Support Agent Manny was very kind and generous to assist me for literally an hour.

Uniforms Online Store | WOOL 'O' WOOL | Workwear Manufacturer
India
About 1 year using the app
August 28, 2014

I looked at a lot of review apps when we signed up with Shopify, but none of them come close to the features of Yotpo. Don't waste your time trying the others...Yotpo is awesome!

Garden Tool Company
United States
About 1 year using the app
March 5, 2021

This app is fantastic. It automatically helps me collect reviews from my customers and the customer service is incredible. I received chat assistance from Manny and he was amazing. He took the time to solve all my issues and was great to communicate with. Thank you SO much, Manny!

Vespertine NYC
United States
About 1 year using the app
August 3, 2023

We recently switched to Yotpo reviews (from Stamped) and it was much easier than we'd feared. The Yotpo support team are exceptional. John B installed the widget in our theme for me and was super fast and helpful.

Rumble Coffee
Australia
About 1 year using the app