Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

April 21, 2021

Junalou on the customer support team was very helpful. Thank you so much for your help. I had an issue with the reviews not showing up on my site and Junalou solved the problem.

Arlokea
Canada
About 1 year using the app
July 29, 2020

I love Yotpo. I’ve been using it for a while now and it’s so easy to navigate. The best thing is a rep will help you integrate the widgets on your site. Mary Ann helped me today and she was fast and efficient and provided screenshots when she was done!

126 Boutique
United States
About 1 year using the app
November 29, 2022

App works great. The team is quick at responding and making requested changes and/updates. The app works great for us, just what we wanted.

Kounouz
United Kingdom
About 1 year using the app
June 21, 2021

This app is so far so good, especially when Mark gave more detailed guide and assistance. Thanks a lot.

Calypso Design
United States
About 1 year using the app
April 29, 2021

I need help with my yotpo code and Junalou support agent really helped me in a minute. That was really fast and kind support. Junalou thank you again!

The Healing Center
Slovenia
About 1 year using the app
May 10, 2018

So far - it's been great! The reviews are a must for establishing third-party credibility and increasing sales. I'm looking forward to incorporating them on the home page of my site (right after I finish this review) and then I need to figure out how to have the reviews show up on Google shopping. There's always so much to do! Deep breath...one thing at a time. Check out the layout here: https://www.urbanesky.com

Urbane Sky
United States
About 1 year using the app
Edited March 19, 2022

In the process of setting up but great, super fast support so far. James Yotpo has been a great help! So has Allent...

Omami
United Kingdom
About 1 year using the app
March 2, 2023

Yot Pot works really well for us. Ronel R was also super helpful getting the widget to work across our ecommerce store

Folkal Eyewear
Australia
About 1 year using the app
Yotpo replied March 9, 2023

Thanks for your feedback, we really appreciate it.

Edited October 3, 2021

Great customer service, even on the free plan. James was very quick to address our problem. The widget is also very easy to get up and running.

Get Golden
United States
About 1 year using the app
December 9, 2022

Best customer service ever. I got some issues to show the product reviews, Lemuel C quickly getting code to the website, saved me a lot of time

LustRaft
Canada
About 1 year using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!