Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

July 15, 2014

App is working really well. Awesome to be able to encourage reviews by customers. Really happy. www.trdnz.co.nz

TRD
New Zealand
About 1 year using the app
August 24, 2022

This is a good app, Simoun Francis S helped me a lot and solved my problem in time . good service! Thank you very much!

Lanewoodsbijoux
Hong Kong SAR
About 1 year using the app
September 5, 2021

Awesome app, awesome customer service. Nothing to complain about; Been working with several apps, no bugs, everything works great!

Happy Hemp & Co
France
About 1 year using the app
December 17, 2019

Updating and transitioning reviews can be tedious but support will walk you through. A fall down of what is currently available is if you have various modifiers of the same sku (different channels) you can't select who gets review emails, and who does not- so you can waste a lot on wholesale.

WORN
United States
About 1 year using the app
Yotpo replied January 19, 2020

Thank you so much for your feedback & taking the time to leave a review! Our support team is always available to assist with special cases like this that often times need a human touch.

June 15, 2021

Yotpo has been a great addition to our site. The customer support from Radly and Junalou has been timely, accurate and really time saving

AQOutdoors
Canada
About 1 year using the app
December 2, 2021

FR : J'utilise cette application pour afficher les avis sur mon site web depuis 2 semaines environ. Très fantastique. Un grand MERCI à l'équipe de support ! 3 fois j'ai contacté, ils m'ont répondu rapidement et m'ont donné la meilleure réponse à ma demande.
Oubliez toutes les autres applications d'évaluation et essayez cette application n°1.
EN : I use this app to display review on my website since 2 weeks about. Very fantastic. A special THANKS to the support team ! 3 times i contacted, they replied me fast and give me the best response to my request.
Forget all other review app and try this #1 app. THOUSAND THANKS

Lokeezi Store
France
About 1 year using the app
August 13, 2015

Yotpo has been a great app for us. It has helped us to get high quality reviews over and over again. And, it's helped us promote those reviews through our social channels which drives new traffic to our store. Which is why when we moved to Shopify I had to be sure that Yotpo was available before I made the decision.

This app will be great for your store, I recommend it to everyone I know. And, their service is great.

Fine Ass Chocolate And Coffee
United States
About 1 year using the app
June 8, 2021

The app works pretty well for Product Reviews, as well as for SEO.
Plus, support is just great, they reply quickly and help you with custom integrations.
In less than 30 min we had everything where we wanted without touching the code ourselves.

MOODpods
United States
About 1 year using the app
Edited January 17, 2015

Amazing, flexible, powerful and well-done app. Fantastic service and response when I asked (and the problem was my own fault...). And the price is pretty darn good too!

Update: After many months with Yotpo we remain impressed. Any inquiry is met with immediate response and action. The app is continually upgraded and enhanced. A "six-star" app indeed.

Pearls.com
United States
About 1 year using the app
June 1, 2022

Awesome job! Allen is amazing, he was very helpful. Customer service from yopto was outstanding. I recommend this app

Cloudy Mattress
United States
About 1 year using the app