Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

June 8, 2021

The app works pretty well for Product Reviews, as well as for SEO.
Plus, support is just great, they reply quickly and help you with custom integrations.
In less than 30 min we had everything where we wanted without touching the code ourselves.

MOODpods
United States
About 1 year using the app
Edited January 17, 2015

Amazing, flexible, powerful and well-done app. Fantastic service and response when I asked (and the problem was my own fault...). And the price is pretty darn good too!

Update: After many months with Yotpo we remain impressed. Any inquiry is met with immediate response and action. The app is continually upgraded and enhanced. A "six-star" app indeed.

Pearls.com
United States
About 1 year using the app
June 1, 2022

Awesome job! Allen is amazing, he was very helpful. Customer service from yopto was outstanding. I recommend this app

Cloudy Mattress
United States
About 1 year using the app
June 15, 2022

Love the app and automation features, and the easy integration with Shopify. Allen did a great job helping me on chat and was very quick and helpful.

Emma J Shipley
United Kingdom
About 1 year using the app
January 24, 2022

Wow Radly was incredibly helpful!! I'm very excited to have this app all set up. Couldn't have done it without the tech support feature.

Iconic Cocktail
United States
About 1 year using the app
July 11, 2013

Amazing!
Works like a charm, very customizeable and really adds a level of trust in the quality of the products and the products.

Babygift.ch
Switzerland
About 1 year using the app
February 10, 2015

Great app! Got many good review for my store!

Lyons Trading Company
United States
About 1 year using the app
July 23, 2021

I had trouble adding the reviews widget to my homepage and trouble with creating a reviews landing page. Gimbert helped me out via chat and he was a tremendous help. He went above and beyond and I truly appreciate his help!

CocoandSoy Candle Company
United States
About 1 year using the app
February 27, 2020

This app has great functionality and met our needs in terms of being able to automatically collect verified reviews and post these on our site and social media. There are lots of resources on their website to install and set up the app but if you have any issues the help desk responds quickly and is very helpful and diligent.

THE UNNAMED
Australia
About 1 year using the app
November 11, 2020

Great customer service! We had an issue with reviews presenting properly on the site and their team was very quick to fix!

SOUND
United States
About 1 year using the app
Yotpo replied November 16, 2020

Thank you for taking the time to leave a review, we are happy to hear you had a positive experience with our customer service.