Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Great platform and app. Particularly good service from Kenneth John M. Easy to use and now just waiting for my emails to import across.
Eunice was very helpful - great customer service. She provided fast advice and support. Thanks for your help!
I just install the app so I can't tell you how it works yet but I had problems with the installation. I reach out the support service and they are amazing! Quick, efficient and very kind. I recommend them!
I had a small issue with how we were formatting product handles and the Yotpo customer service team, specifically Rhenant was very helpful in resolving
Nick provided excellent service each time I interface with the support team. Great app for collecting customers reviews. Highly recommended!
I don't like writing review but they were really fast at responding. I was really shocked at the speed most places take some hours or I have to wait til Monday to get some help.
Ronel R did a great job helping walk me through setting up the app, and everything looks great. The ability to have much more rich and aesthetically pleasing reviews vs Shopify reviews is a great feature for Yotpo.
Customer support is extraordinary, have not met any livechat support as exceptional as Yotpo's. Helped migrate Yotpo into our new Shopify theme manually while on the livechat.
Great app and customer service. Bernard helped with the installation and was quick to answer all of my questions.
What great customer service, wow. Elven helped me instantly via chat which resolved all my questions and issues.