Reviews (7,064)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.

Edited July 19, 2023

Super happy with the help I got from Warly. He solved every problem I had.

Thanks!

/Wilhelm

HUDSVERIGE
Sweden
About 1 year using the app
February 27, 2020

This app has great functionality and met our needs in terms of being able to automatically collect verified reviews and post these on our site and social media. There are lots of resources on their website to install and set up the app but if you have any issues the help desk responds quickly and is very helpful and diligent.

THE UNNAMED
Australia
About 1 year using the app
November 11, 2020

Great customer service! We had an issue with reviews presenting properly on the site and their team was very quick to fix!

SOUND
United States
About 1 year using the app
Yotpo replied November 16, 2020

Thank you for taking the time to leave a review, we are happy to hear you had a positive experience with our customer service.

June 23, 2022

keith Howell was excellent, he was very quick to come to my aid and rectify the issue I had with my review visibility, so happy with the great service! very quickly resolved indeed

Juni Moon
Australia
About 1 year using the app
January 23, 2020

The customer support team is very responsive and address the issues very swiftly. We believe that that Yotpo is the best review app available.

Spaveda Plantscriptions
India
About 1 year using the app
March 15, 2019

Yotpo is one of the best apps i use in my day to day, and the help team is amazing and always willing to go the extra mile

BabeLash
United States
About 1 year using the app
April 22, 2021

The app is a must have for your products rating. Among other features, it loads fast, and pushes the reviews to your site and your social media channels. The support is quick and effective. Manny, from Yotpo's support, helped me fix a review push within seconds. Thanks a lot again for this great app, and the professional team behind it!

FXSyndrome
United Arab Emirates
About 1 year using the app
February 22, 2022

the tech support was amazing. quick and easy Kenn T. was awesome and helped me through my review issues not showing on my website great service

Bawdy Bear
United States
About 1 year using the app
Edited November 8, 2021

Customer service is quick and helpful. Howell sorted my problem in seconds. Thanks The customer support is really good. Manny helped me to sort out my carousel this afternoon. Very professional and resolved my problems. Thank you Manny.

The Fine Artist ® - Tracey Bowes
United Kingdom
About 1 year using the app
August 23, 2014

Best app i have on my store. Highly recommend it!!!!

K. GRANT PUBLISHING
United States
About 1 year using the app