Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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I had a phenomenal experience with the customer service agent Eleen. I love using Yotpo. Every time I work with a customer service agent from Yotpo, my needs are taken care of.
This app is great! I had trouble installing it and their customer service team went into the back end and took care of everything very quickly. I've been very happy.
Although I'm new to Yotpo (Day 1) I just have to say I'm loving it already. I had the pleasure of getting Donald U. on support chat and he helped me for such a long time going above and beyond. He even helped me via video chat fix a glitch in some custom code. I'm beyond impressed with the dedication of the Yotpo team and I think this is going to be a great partnership for my brand! -Megan, founder/Lemonhead.LA
Daniel P helps me out, and answer me so many questions and all in details, and this communication is live and quickly, do not need send any emails and wait for some days. five stars!!!!
The app works very well.
Great support! T
Eric Alcoseba helped me and i got the issue solved in one day!
Hey ProtoReal! We are so glad you had a great experience with our team! Thanks for taking the time to leave a review!
Love this review app and the support team. Kenneth John M was helping me today because i updated a new theme and lost the star rating and had some other problems, he was really helpful and patience. Great customer support. Thanks Kenneth!!
We use this app to get customer reviews. When we were not ready to utilize a feature that Yotpo provides, a friendly guru quickly assisted us with removing it.
Hey Green Acres Nursery & Supply, thanks for leaving us a review! So happy our team was able to help.
Really helpful customer service to get my growth plan started, no issues making sure that I got the layout and data tracking all ready.
Reinier was super helpful, quick, and knew exactly what I (a novice) was trying to communicate. Live chat feature was great.
Yotpo's support team is the best in Shopify. They are quick, experienced, kind, and super responsive. Ed from Yotpo support team helped us with switching to a new theme and reintegrating the app, he was super helpful and really appreciated his communication and expertise. Thank you Ed!