Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

June 8, 2021

The Yotpo support team has been incredibly helpful whenever we needed assistance. Junalou and Ritchie were wonderful when helping us solve any issues. Great experience overall.

LoCo Science
United States
About 1 year using the app
Edited January 4, 2023

I have had a great experience using this app so far. It is easy to use and their customer service is outstanding. I had trouble uploading my previous reviews but Rhenant and Rilu went above and beyond to assist me in making everything work. It is a powerful review app with value well worth its price.

Nicole just helped us again when we needed assistance with a new series of updates to our shop. She was great to work with.

Silverado Jewelry
United States
About 1 year using the app
May 1, 2021

Rilu Jane was great and helped me install YOTPO to make sure it was functioning properly. Thank you so much again.

Official Powermate Products
United States
About 1 year using the app
November 23, 2018

I'm using Yotpo to show reviews in our Shopify Store. I love the features it offers - the website widget, the ability to show 'starts' in the product page, social media shares and more.
Although I started with the Free plan, many of the must-have-features were enabled, and above all, their customer support was very helpful and helped me with a few things I needed. Very recommended!

CalmiGoshop
United States
About 1 year using the app
May 24, 2021

Junalou from customer service was a great help to get my store connected quickly. I have been trying to connect on my own for a couple of days and as soon as i asked for help I was able to get it! Thank you!

White Leaf
Canada
About 1 year using the app
June 17, 2014

So easy to use, has an essential reminder email to customers who have purchased to remind them to review.
I works perfectly for our needs
Addrianna
Barry Doyle Design Jewellers

Barry Doyle Design Jewellers
Ireland
About 1 year using the app
October 16, 2022

Rhemy was able to help me solve a problem I had very quickly. He was kind and very professional! Would highly recommend using this app.

Titan
United States
About 1 year using the app
February 7, 2022

Had an issue adding the custom widget code to the theme and went to the support. It was AMAZING. Robertini checked everything, working for several hours into my site. All you need and more.

DIRTEA
United Kingdom
About 1 year using the app
February 15, 2021

Great! Manny helped me and made sure everything was working properly before leaving. The app is easy to use starting off.

Lashes to Lips
United States
About 1 year using the app
Yotpo replied February 16, 2021

Thank you for leaving a review, happy to hear Manny was able to help get you up and running smoothly.

Edited September 29, 2020

I am so impressed with their customer service and support. I required help with the app and very quickly Josephine got in touch to help. She was great!! Thanks so much!!

Gym Hun
United Kingdom
About 1 year using the app
Yotpo replied September 30, 2020

Thank you for the glowing review! We're happy to hear you had such a positive experience with our customer service.