Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

March 27, 2019

Excellent product with an excellent support team.
Special thank you to Josh for helping with our integration.

V3 Apparel
United Kingdom
About 1 year using the app
Yotpo replied March 27, 2019

Hey V3 Apparel, thanks so much for your feedback! Glad to hear you were pleased with the service :)

Edited October 30, 2020

Save your time by choosing Yotpo.com. The service is brilliant the app is brilliant. Yotpo.com does not blackmail you like Trustpilot does. Yotpo is transparent and trustworthy both from customer and the client side. Yotpo is one of few review apps that are a Google partner. And if you are serious in business you need to be visible on Google and with Yotpo's seamless integration you will beat your competitors and will gain visibility in no time! Regards, https://julegenser.no

Julegenser.no
Norway
About 1 year using the app
Yotpo replied November 1, 2020

Thank you so much for this glowing review! We're thrilled to know you're enjoying Yotpo and we're happy to be a part of your winning team!

Edited November 20, 2023

Thank you Rhenant for being so helpful and supportive. The customer service is always prompt, thanks a lot!

arromicshoes
Hong Kong SAR
About 1 year using the app
Edited December 19, 2022

Yotpo is a Great review app and their support team are amazing. Joian was very helpful with the integration. I highly recommend using it.

LS COSMETICS
United Kingdom
About 1 year using the app
October 7, 2021

Amazing app with fantastic customer service, I recommend this app to anyone, best review app in the market! 5 stars well deserved!

Nomad Society
United Kingdom
About 1 year using the app
Edited April 22, 2022

Great customer service. Anytime i have an issue they are always super informative and help to solve the issues. Eventhough the issue was actually not a Yotpo issue Nick helped me to run some trouble shooting and went beyond what he even had to do. So grateful. Thank you so much!

TRIBU SPIRIT
United Kingdom
About 1 year using the app
October 25, 2021

Radley E was so helpful - this is aigret app with free version and especially fabulous because of the instant online chat support you can get. Always a positive experience - very helpful staff.

Zero Point Million
United Kingdom
About 1 year using the app
October 12, 2021

Great app and Ed was very responsive and helpful to get the code install on my site correct. Highly recommend.

MilliForHer
United States
About 1 year using the app
February 4, 2023

James was so helpful troubleshooting an issue and explaining the best way to optimize the platform. Really love this program!

14th Night
United States
About 1 year using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

August 11, 2018

The name is hard to say but the product works great. Check it out on my site https://MajorLeaguePets.com

Majorleaguepets
United States
About 1 year using the app