Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

Edited April 1, 2020

great app! it e-mails the customers for you to write a review!! so thankful it does a lot of work for you.

i am not using the coupon system yet but after getting help from the support team and how fast and efficient they were, definitely going to look into furthering my shop with them.

thanks again!

Olive Kollection
United States
12 months using the app
June 21, 2013

What a great tool to build relationship with existing customers and develop new ones. In the future i'd love to see the system generate it's own code for each customer.

Bumble Candles
Australia
12 months using the app
November 11, 2013

We are very happy with Yotpo so far. Great product, great service.

Aruba Aloe
United States
12 months using the app
March 17, 2023

Thanks for the support Yotpo Daniel, appreciate the custom code. Very helpful

Buck Palmer
United States
12 months using the app
Edited June 2, 2021

Ed from Yotpo CS was a great help! Pointed out the issue with our theme off the bat. And great app for getting customer reviews.

Druh Belts & Buckles Best Designer Golf Belts Accessories & Clothing
United States
12 months using the app
March 15, 2022

Very helpful & responsive support team, thanks Kenneth! Easy to use and plenty of options to display & collect reviews.

Antigen Tests Australia
Australia
12 months using the app
July 19, 2021

This is a fantastic app that does what my online store needs. Its very functional and easy to use. The team on the back end made things seamless for me to install and optimize. Highly recommend.

Shooting Accessories & Supplies
United States
12 months using the app
February 15, 2021

Jo Lorenz (on line chat HELP center ) Helped me use this app and set up star reviews on pages on my site! He made it so easy! I am thankful for it was fast and effective. A big shout out to YOTPO and their star review APP Help team!

VIBExchange
United States
12 months using the app
Yotpo replied February 16, 2021

Thanks for leaving us a review. We're happy to hear about your positive experience with our customer service.

February 20, 2023

Warly in chat who handled my support ticket went above and beyond to solve my issue in less than 10 min. My issue was related to a limitation that is being worked by Yotpo to improve its features and functionality. Instead of just leaving me hanging until the improvement is in place - Warly, customer support, found a workaround to solve my issue instantly.

Green Bee Life
United States
12 months using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

June 14, 2022

Nice app and best support ever! Really love it recommend it! User friendly, useful and simple to lear how to use it.

zeaetsia
Romania
12 months using the app