Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

July 19, 2022

Thank You for helping me Reinier D. and being so patient with me. You were a rock star I think I would still be trying to figure out how I messed up my conversion.

Hair By Rapunzel
United States
About 1 year using the app
September 18, 2014

Amazing solution! Strongest recomended!!! visite my site www.apolloracing.com.br and see by yourself.

Apollo Racing
Brazil
About 1 year using the app
Edited December 31, 2020

Yotpo has easily been the best review app for my business! After trying a few, none have been as great to implement as Yotpo. I've been using Yotpo for 1 year and appreciate how easy it is to set-up and use right away. Not only is it a wonderful app, but their customer service is excellent. I recently had to update the theme on my site and was having some difficultly adding Yotpo back to my updated site and showing the review stars on the collection pages. I contacted Yotpo and received help from their support team very quickly! I highly recommend this app and their customer service!

Cheerful Hound
United States
About 1 year using the app
Yotpo replied January 6, 2021

Thank you for such a glowing review! We're constantly working on improving our product and customer service and we're thrilled to hear we hit the mark for you.

September 20, 2020

Easy installation and customer support was top notch even though I'm (currently) using the free version.

S.B. Collars
Canada
About 1 year using the app
Yotpo replied September 21, 2020

Thanks for taking the time to leave a review! We're happy to hear you're enjoying using Yotpo. We'll pass on your kind words to our customer service team.

September 26, 2023

チャットで問い合わせしたのですが、言葉の壁があったので
操作方法の動画を録画して送っていただきました。
ありがとうございます!

I contacted them via chat, but there was a language barrier, so
I recorded a video of how to use it and sent it to you.
thank you!

ZINUS ジヌス
Japan
About 1 year using the app
April 17, 2023

Doner P was incredibly helpful. Answered all my questions and helped solve a problem quickly. Very friendly and patient.

Sincerely Capri
United States
About 1 year using the app
May 10, 2022

Great app and functionality and fantastic support! Very little issues but when there is any hiccup their support is super fast to help!

Note Cycles
United States
About 1 year using the app
November 20, 2021

This app is very nice I like it and customer service is great Redly E very helpful and Professional Thank you so much Redly E
Classic world rugs

Classic World Oriental Rugs
United States
About 1 year using the app
April 9, 2014

Great app, easy to use and easy to set up. Very happy with it.

Vulcinity
United States
About 1 year using the app
June 23, 2021

I needed help with showing my rating on my website and Mark helped me out big time. Great support team

Porta Fit
Australia
About 1 year using the app