Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

May 13, 2021

Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!

3Z Dental
Canada
12 months using the app
June 24, 2021

First the crew that supports this app is really helpful. I was having issues installing the app and one of the representatives actually installed it for me and I love that. Looking forward

Zaserr
United States
12 months using the app
December 3, 2014

I love how Yotpo reviews are very unique looking and standout for the customer! Their support is very helpful and have so far did things to help my business website such as coding and what not. If you get stuck they can always help!

HeavenOnHammocks
United States
12 months using the app
April 2, 2014

Love Yotpo! Very user friendly. Customer support is great and we noticed immediate results. And somehow it's free...so definitely give it a try!

beardition
United States
12 months using the app
August 8, 2021

Rilu Jane from support was extremely helpful in troubleshooting my issues and even went into my account and helped me fix some of the code directly. Best support I've ever received.

Naturalwicks.com
United States
12 months using the app
December 20, 2022

Great setup support from Ronel! I needed help migrating reviews, and they took care of everything. Thanks!

Jackalo
United States
12 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

September 6, 2022

This app is very good to collect reviews on delivered items. Support from Simoun has been very quick and fast.

The Cannigma Shop
United States
12 months using the app
December 26, 2017

Excellent app. I have had a positive responce from the ratings on my childrenswear and accessories store www.jumpingpuddles.co Excellent feature being able to upload ratings to FB.

Jumping Puddles
United Kingdom
12 months using the app
February 1, 2020

Super capable, and rapidly created healthy reviews across my products from historical purchases. Awesome real-time chat support - that jump in and help you get things optimized.

Spike-Free
United States
12 months using the app
January 17, 2021

thanks Mary Ann for helping me out i am new to the app so i will def do another review on that but mary ann was so helpful and answer me very quickly.

www.rebelliousglamcosmetics
United States
12 months using the app