Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

February 19, 2022

Howell Keith was an amazing help to me! I love Yotpo and always want to integrate it when I change my theme! It's always so difficult but the support staff makes it so painless for me! Super responsive and quick to fix my issues!

Iconyx Cosmetics
United States
12 months using the app
Edited October 31, 2020

Diane was amazing helped me out with no problems was very knowledgeable and nice thank you for making the app a lot easier for me ! I recommend installing the app 100%

3 Bee’s Boutique
United States
12 months using the app
Yotpo replied November 1, 2020

Thank you for leaving a review. We're happy to hear Diane was able to help you and that you're up and running!

March 19, 2017

Great app that allows customers to submit honest reviews

Pointview
United States
12 months using the app
October 12, 2017

What a great app! I ditched my previous review app and I am so glad I did. Much easier to use and people to review. Easy to use with Kit (another must have app). Service is fantastic, prompt and useful information. They can't do enough for you and they want to make your life easier. I'd give it more than 5 stars if I could

Devine Oils
Australia
12 months using the app
January 14, 2023

A++ customer service. Kenneth was amazing and promptly solved my issue late on a Saturday evening. Highly recommend.

Bright Rhythm
United States
12 months using the app
Yotpo replied January 17, 2023

Thank you for writing a review — we value your feedback.

Edited April 14, 2022

Yotpo and James have done an amazing job in helping us with our issues. Not only is it a great platform service overall, but their customer service is excellent.

Goodspread
United States
12 months using the app
November 27, 2022

A great app and a great service. Thank you so much for your kind help, Daniel. The app is very user-friendly.

oursleep.dk
Denmark
12 months using the app
August 31, 2022

They are always super helpful with anything you need or have questions on. Definitely recommend them!

Lavish Destiny Boutique
United States
12 months using the app
March 9, 2016

I love Yotpo and the supporters. Josh is so helpful with any problem you may have if any. You can put reviews on any page on your website. Let others know what other people thought of your products. It's professional, adaptable to your website colors and looks great. If you don't have it your crazy :)

Beaddangledesign
United States
12 months using the app
December 1, 2021

very satisfied with the service and the look of the app. I needed some help and they reply soon and fixed in my site.

Aim Co importaciones
Colombia
12 months using the app