Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

July 16, 2022

Jeorge was a great help. He walk me through everything and when I got stuck made it easy for me and assist me further by setting up my product review page for my shop. Very patient and I'm glad he help me.

Cyn Cosmetics
United States
12 months using the app
Edited March 28, 2015

Great review app for products and store reviews on client stores. The Rich Snippets are also great for Google organic search results. Although the rich snippet feature is a premium Yotpo feature, this feature drastically improves the SEO find-ability to your Shopify store on Google search because you can piggy-back off of Yotpo's link juice and Domain Authority. We highly recommend this app to all clients, both new and experienced!

Shopify SEO Experts
United States
12 months using the app
April 3, 2020

very simple to set up and get started. their customer service is great! i'm a very small business but couldn't be happier :)

Cosmic Bath and Beauty
United States
12 months using the app
May 29, 2019

I reached out this morning for assistance with installation, within less than an hour, it was all sorted and our reviews are live - thank you Jandy!

It Really Works Vitamins
United Kingdom
12 months using the app
Yotpo replied June 4, 2019

Thank you for the awesome feedback, It Really Works Vitamins!

May 4, 2016

Yotpo has become a major part of our day to day customer engagement strategy. I love that new features are constantly being added. They are growing with their customers and engaging more of our customers than we could have imagined. The cost is high for a business of our size, but I think after a year or so we will see the results of peer to peer reviews.

Thedharmashop
United States
12 months using the app
Edited October 12, 2022

HAPPY S is the best! Provided incredible customer service and was able to resolve all of my issues. Joian is also great and helpful! Rhemy is great too!

Pulse Device
United States
12 months using the app
Edited May 4, 2021

Such great service from the start that also wasn't robotic responses like other help chats. Helped to add the widget installation onto my shopify site. Thanks again for your great help.

Peco Bag
Singapore
12 months using the app
June 30, 2021

Excellent customer support from Eunice. I wasn't sure how to place and view the logo and the response was fast!

Toofoola
Lebanon
12 months using the app
September 13, 2021

Jo was super helpful in aiding me to install the app onto my website! I couldn't be more grateful for his help.

CLU London
United Kingdom
12 months using the app
October 14, 2019

After trying to imigrate from Tictail to Shopify I got a fantastic help from the support team at Yotpo

Y-S.C. by Ya-sin Chahimi
Sweden
12 months using the app
Yotpo replied October 28, 2019

Thank you for leaving a review - happy to hear our support team was able to help!