Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

August 11, 2018

The name is hard to say but the product works great. Check it out on my site https://MajorLeaguePets.com

Majorleaguepets
United States
About 1 year using the app
Edited April 7, 2022

Kenneth John M is Super fast and immediately understands what I needed for my site! Thank you so much!

Go-Lacta
United States
About 1 year using the app
April 6, 2023

Great customer support from Warly. Gave ne all the answers we needed and also some other good suggestions.

oyster.no
Norway
About 1 year using the app
February 4, 2023

James was so helpful troubleshooting an issue and explaining the best way to optimize the platform. Really love this program!

14th Night
United States
About 1 year using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

Edited August 15, 2023

I am a small business and was looking for an efficient review App, easy to install. I am very happy with the return I am getting from the Yotpo App and the flexibility it offers. I needed help to maximise the app and use all functionalities available under my plan. I cannot thank enough Ronel, Arven, Hazel, Daniel and John B. who have helped me over the past few days. I would highly recommend the app, not only for what it does but for the quality of its customer support. Thank you!

Mimitoys.ie
Ireland
About 1 year using the app
Edited June 18, 2022

I had this app for a while and it worked well. I encountered an issue due to my mistake on changing the setting, and Doner from the support team was great at helping me with the issue. The issue was dealt with as soon as I raised it, and I couldn't be happier! Had another issue recently, and Radly from the support team dealt with it straight away. The support for this app is top notch!

Aiteall
Canada
About 1 year using the app
Edited November 19, 2019

Yotpo's support function is amazing. I had such quick response every time I had an inquiry.

Dress The Day Boutique
United States
About 1 year using the app
April 2, 2021

Love the Yotpo app! It's perfect for our store and customer support is phenomenal. If you end up needing anything - ask for Manny. He's our new official go to support guy :) Super friendly and knows his stuff inside and out!

Orso Pasta
United States
About 1 year using the app
Yotpo replied April 4, 2021

Thank you so much for your review. We'll make sure to pass on your kind words to Manny.

November 11, 2013

Great experience. Excellent integration.

Classy Scarves
United States
About 1 year using the app
July 8, 2013

Easy to install, set and forget, clean professional look, higher conversions, ... and free!

Yotpo is fantastic!

Sleeve Dominion
Slovenia
About 1 year using the app