Reviews (7,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.
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We've been using Yotpo for a while over the standard review system available in Shopify and we're big fans. The only thing I'm not crazy about is that it isn't white labeled (they have Yotpo branding) unless you spend a fortune on enterprise solutions basically. But all the other tools are great, the customer service is excellent (got a custom update to a new theme we're doing in less than 48 hours), so we're happy!
Hey PurePressure, thank you for your feedback and for the great review!
Just started using this app, I faced some issues with installing the app into my themes ( I am not the best with these things) I have reached out to the customer service. Their response was so quick, very helpful. They have resolved my issues within few hours. Big Thank you to Donald! Thank you so so much for your help. Professional customer service. I can Only recommend this app.
super service and excellent support, excellent reactivity to solve problem. Super easy in term of set up. great app!!!
we want to put review rating at our "all review page", but yotpo doesnt have this feature, what a pity. customer service team John was trying to help us, thank you. looking forward to new features.
Got excellent help from Pauline from Yotpo, beyond from the support the app itself is very good! Easy to use and looks good. Try it out!
Jeorge was a great help. He walk me through everything and when I got stuck made it easy for me and assist me further by setting up my product review page for my shop. Very patient and I'm glad he help me.
Great review app for products and store reviews on client stores. The Rich Snippets are also great for Google organic search results. Although the rich snippet feature is a premium Yotpo feature, this feature drastically improves the SEO find-ability to your Shopify store on Google search because you can piggy-back off of Yotpo's link juice and Domain Authority. We highly recommend this app to all clients, both new and experienced!
Really great support, Arven has helped us many times
very simple to set up and get started. their customer service is great! i'm a very small business but couldn't be happier :)
I reached out this morning for assistance with installation, within less than an hour, it was all sorted and our reviews are live - thank you Jandy!
Thank you for the awesome feedback, It Really Works Vitamins!