Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

March 14, 2022

J'avais un soucis pour intégrer l'application dans mon nouveau thème et Doner a été très réactif et m'a facilité la tâche. merci!

Lero Lero KID
France
12 months using the app
Edited October 23, 2023

Warly was super helpful in solving my automatic review request problem and directed me to where I needed to change things quickly. Thanks so much!

Hazel & Fawn
United States
12 months using the app
August 19, 2020

Excellent app. Easy to use. clean integration and customer support is off the charts! Great way to give any site a boost!

Grazer Bar
United States
12 months using the app
February 13, 2021

Amazing service! I contact live chat support on a Saturday morning and was immediately helped and the agent corrected the needed issues in seconds. Thanks, Yotpo!

Sweetapolita
Canada
12 months using the app
Edited April 1, 2020

great app! it e-mails the customers for you to write a review!! so thankful it does a lot of work for you.

i am not using the coupon system yet but after getting help from the support team and how fast and efficient they were, definitely going to look into furthering my shop with them.

thanks again!

Olive Kollection
United States
12 months using the app
June 21, 2013

What a great tool to build relationship with existing customers and develop new ones. In the future i'd love to see the system generate it's own code for each customer.

Bumble Candles
Australia
12 months using the app
November 11, 2013

We are very happy with Yotpo so far. Great product, great service.

Aruba Aloe
United States
12 months using the app
March 17, 2023

Great help, really appreciate Allen's M work. worked quick and shows support when needed. ...........

Bash 'D' Bishop
United Kingdom
12 months using the app
Edited June 2, 2021

Ed from Yotpo CS was a great help! Pointed out the issue with our theme off the bat. And great app for getting customer reviews.

Druh Belts & Buckles Best Designer Golf Belts Accessories & Clothing
United States
12 months using the app
March 15, 2022

Very helpful & responsive support team, thanks Kenneth! Easy to use and plenty of options to display & collect reviews.

Antigen Tests Australia
Australia
12 months using the app