Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

April 2, 2014

Love Yotpo! Very user friendly. Customer support is great and we noticed immediate results. And somehow it's free...so definitely give it a try!

beardition
United States
12 months using the app
August 8, 2021

Rilu Jane from support was extremely helpful in troubleshooting my issues and even went into my account and helped me fix some of the code directly. Best support I've ever received.

Naturalwicks.com
United States
12 months using the app
Edited February 1, 2024

Ruzselさんがオンライン通話でサポートしてくれたので、スクリーンをシェアしながらサポートを受けられ大変助かりました!チャットのみのサポートが多い中、このようなサポートは本当に素晴らしいと思います。ありがとうございました!

CareHair | ケアヘア
Japan
16 days using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you!

December 20, 2022

Great setup support from Ronel! I needed help migrating reviews, and they took care of everything. Thanks!

Jackalo
United States
12 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

December 26, 2017

Excellent app. I have had a positive responce from the ratings on my childrenswear and accessories store www.jumpingpuddles.co Excellent feature being able to upload ratings to FB.

Jumping Puddles
United Kingdom
12 months using the app
February 1, 2020

Super capable, and rapidly created healthy reviews across my products from historical purchases. Awesome real-time chat support - that jump in and help you get things optimized.

Spike-Free
United States
12 months using the app
January 17, 2021

thanks Mary Ann for helping me out i am new to the app so i will def do another review on that but mary ann was so helpful and answer me very quickly.

www.rebelliousglamcosmetics
United States
12 months using the app
April 29, 2021

i use this app to help my business generate reviews. I love that it sends out an auto email asking for a review from my customers and I love that this is all customizable to my business needs at the time. The help centre has been great too.

Nevaeh Dolls Boutique
Canada
12 months using the app
April 24, 2021

Love Yotpo! All my customers give great reviews b/c it is made so easy to do so. Also it was easy to get a hold of Tech support when I updated my website Sheen was very helpful with making the changes so my reviews could be seen.

Ava Turner Cosmetics LLC
United States
12 months using the app
September 18, 2023

Warly S, saved the day. Now both of my shops look incredible. drumsampleshop.com and lefumet.com. Best Customer Service ever!

Le Fumet
United States
12 months using the app