Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

April 24, 2021

Love Yotpo! All my customers give great reviews b/c it is made so easy to do so. Also it was easy to get a hold of Tech support when I updated my website Sheen was very helpful with making the changes so my reviews could be seen.

Ava Turner Cosmetics LLC
United States
12 months using the app
September 18, 2023

Warly S, saved the day. Now both of my shops look incredible. drumsampleshop.com and lefumet.com. Best Customer Service ever!

Le Fumet
United States
12 months using the app
Edited January 31, 2024

Ruzsel J was amazing! He fixed everything we needed help with and was super nice! Recommend!

Shine Crystals
Sweden
12 months using the app
September 30, 2014

Really easy to integrate. Great functionality and GUI. Added benefits to SEO by improved on page content for products and increased customer engagement. Great product.

Anixter Australia Pty Ltd
Australia
12 months using the app
February 19, 2022

Howell Keith was an amazing help to me! I love Yotpo and always want to integrate it when I change my theme! It's always so difficult but the support staff makes it so painless for me! Super responsive and quick to fix my issues!

Iconyx Cosmetics
United States
12 months using the app
Edited October 31, 2020

Diane was amazing helped me out with no problems was very knowledgeable and nice thank you for making the app a lot easier for me ! I recommend installing the app 100%

3 Bee’s Boutique
United States
12 months using the app
Yotpo replied November 1, 2020

Thank you for leaving a review. We're happy to hear Diane was able to help you and that you're up and running!

March 19, 2017

Great app that allows customers to submit honest reviews

Pointview
United States
12 months using the app
October 12, 2017

What a great app! I ditched my previous review app and I am so glad I did. Much easier to use and people to review. Easy to use with Kit (another must have app). Service is fantastic, prompt and useful information. They can't do enough for you and they want to make your life easier. I'd give it more than 5 stars if I could

Devine Oils
Australia
12 months using the app
August 31, 2022

They are always super helpful with anything you need or have questions on. Definitely recommend them!

Lavish Destiny Boutique
United States
12 months using the app
November 27, 2022

A great app and a great service. Thank you so much for your kind help, Daniel. The app is very user-friendly.

oursleep.dk
Denmark
12 months using the app