Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

August 7, 2023

I've stuck with YOTPO because they don't disappoint! I've had to change my themes several times due to errors in the themes and they have helped me so quickly every time to get my reviews installed back in! Thank you all for your hard work!

Restored Identity, LLC
United States
About 1 year using the app
August 23, 2022

This is by far the best review app and the customer service was outstanding. I had a problem with a theme not being compatible so the Yotpo team worked really hard and ensured the app would work very well with my theme. The theme developer couldn't get this to work but Yotpo customer service team made it work. I am not a paying customer as I use their free plan so it was really awesome for the team to give me outstanding service. I will surely consider moving towards a paid plan with them as my orders level grow.
Lemuel was very helpful and Mary Ann deserves a lot of credit for helping with the theme compatibility. Thank you to both of you.
I would strongly recommend Yotpo Reviews over any other reviews platform and this app for Shopify is well made.

mosaccessories
United Kingdom
About 1 year using the app
April 8, 2022

I am using this app for 6 months now and seriously boosted my sales by a lot. Thanks to the team and they are readily available to help, agents like Radly, put in great effort to resolve your issues and have right solution for any thing to do with their app. Highly Recommend.

Sukhmani Foods
United States
About 1 year using the app
March 18, 2019

GREAT APP! The benefits the APP has provided so far are invaluable and the customer service provided is unmeasurable.

The Mr. Laundry
United States
About 1 year using the app
October 12, 2022

Yotpo is such a convenient app to use for my small business. Anytime I need help, they answer very promptly. Djan was of great help with one of my most recent concerns. Would recommend this app!

REIGN ON EARTH
United States
About 1 year using the app
November 21, 2022

buena atencion al cliente y resuelven dudas muy rapido. Además, el plan gratuito está bastante bien.

NeronGym
Spain
About 1 year using the app
May 5, 2021

Ed did a phenomenal job helping me troubleshoot an issue I was having with customization of the app on my website. Thanks for all your help Ed!

CALLYS - CH
Switzerland
About 1 year using the app
October 3, 2022

I have been talking with Simoun and he has been incredibly helpful and patient. Thank you so so much for all your efforts!!

Cotton Suite
Netherlands
About 1 year using the app
June 1, 2022

Nick S provided excellent support for our teams as we working with imports and exports. It was great to have such strong and prompt customer service instantly.

Flux Footwear
United States
About 1 year using the app
January 20, 2021

I was able to set this up on my Shopify store and Webflow front-end and it works great! Would highly recommend.

MC Salon Spa & Studio
United States
About 1 year using the app
Yotpo replied January 26, 2021

Thank you for leaving a review, we appreciate it.