Reviews (7,066)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting the quantity and quality of customer reviews through automated requests, enhancing engagement and conversion rates. The ability to moderate and respond to reviews quickly is appreciated for effectively addressing customer concerns. Features like customizable review widgets and social sharing capabilities help match brand aesthetics and amplify positive feedback. The app also offers robust analytics to assess customer sentiment and improve products. Exceptional support, particularly from team members like Doner P, Ruzsel J, and Jeorge Kenneth V, is frequently praised for their efficient, real-time assistance with installation and troubleshooting.

April 1, 2022

The support is great. I missed a script when trying to load a widget and the support member Kenn quickly pointed it out for me. Thumbs up!

LBV
United States
11 months using the app
Edited February 19, 2020

I am very happy on app and support. I found some issues changing our shopify theme and I have inmediate response and fixing

Maison Karite
Spain
11 months using the app
June 22, 2022

I use this app to get reviews on my website. I really like it, it's really easy to use with a lot of figures!

BioSteel Mexico
Mexico
11 months using the app
October 6, 2014

Great app for publishing reviews onto your product page! Easy to set up and to write a review which will help in getting more reviews from customers!

Toku1sales
United States
11 months using the app
Edited September 18, 2023

Thank you so much for Rhenant's help! Very kind, patient and professional. Nice service!!! We will look forward to other functions of this application. Thank you!

Coverado
China
11 months using the app
December 26, 2017

Very useful and easy to use. Very quick response for technical issues. Definitely suggested...

Liveonearth
Türkiye
11 months using the app
July 8, 2019

Thanks Jenny. Yotpo speaks for itself on what it delivers. Good reviews, easy aesthetics to work into your store.

SoBo Bikinis
United States
11 months using the app
Yotpo replied July 14, 2019

Hey SoBo Bikinis, thank you for the awesome review!! Keep enjoying Yotpo :)

May 15, 2023

Very happy with this app. It is very easy to start using it and very usefull as well. Everytime I needed help, they are very kind and professional. Thank you.

Bracomonte Equestrian
Spain
11 months using the app
December 2, 2013

Great app. Would like more improvement on the social media sharing.

LionHeart Cases
United States
11 months using the app
September 15, 2020

Does exactly what it advertises for free and offers really great customer service. Josephine E. helped me so much and even stepped into the back end of my store when I was stuck .

ShopGetRichOrGetDrunkTrying
United States
11 months using the app
Yotpo replied September 16, 2020

Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo, and we'll pass on your kind words to Josephine.