Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

May 29, 2022

Have always received amazing assistance from YotPo. Their widget is easy to use and Rhenant has been a great help!!

Petit Abode
Australia
11 months using the app
March 22, 2021

great support. i chattet with manny and he made a lot of effort to help me! i can recommend this app!

dr. oh® - The Clean Beauty Expert
Germany
11 months using the app
November 17, 2014

Great Ap, love the integration between my crystalcovecollective.com.au store and Facebook page.

Crystal Cove Collective
Australia
11 months using the app
July 5, 2021

James was awesome.
very good experience Thank you very much!
will definitely be recommended yotpo
Thanks again

Green Planet
United States
11 months using the app
August 3, 2022

Theyre great at what they do! They always give you the help you need whenever you're running into trouble.

Kandy Boy
United States
11 months using the app
September 25, 2020

Very good app! and the support is very helpful! quick reply my email and help me to fix the problem very Patient which is very important for business.

Madami Offical Store
China
11 months using the app
Yotpo replied September 29, 2020

Thank you for your review! We're happy to hear you're enjoying Yotpo.

May 29, 2022

Great app and james edmar was a great help installing the widget on my page for me. good for integration too

BzNorth
United Kingdom
11 months using the app
October 2, 2019

Love this app. It is so easy to use & if you have any issues, their customer service is amazing! Their responses is all speedy & friendly and your questions are quickly answered and issues are quickly fixed.

MEAS Active
United States
11 months using the app
Yotpo replied October 17, 2019

Thank you for the kind words - our support team is constantly working to be an even better resource to our customers, so we're thrilled to hear we're hitting the mark!

May 18, 2021

Excellent service from their support team, especially Ed who is able to quickly understood my requirements and promptly helped me configure the review display and settings on my site. Thanks!

Keep Me Cosy
Australia
11 months using the app
Edited December 14, 2022

I use this app to help assist w reviews. Very helpful-- Lemuel pretty much solved a few glitches I was having.

Update: 12/14/22
Reinier D was very helpful in fixing an issue I was having. Fixed in less than 30 min!

ALE MENDOZA
United States
11 months using the app