Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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I love Yotpo. I’ve been using it for a while now and it’s so easy to navigate. The best thing is a rep will help you integrate the widgets on your site. Mary Ann helped me today and she was fast and efficient and provided screenshots when she was done!
Fantastic app that really helps to support review marketing. It takes the guess work out of setting up core features like Social media push and is affordable. Their support team are super helpful and always available.
Thanks Allen M for your help today with getting my review page and carousel errors resolved.
App works great. The team is quick at responding and making requested changes and/updates. The app works great for us, just what we wanted.
This app is so far so good, especially when Mark gave more detailed guide and assistance. Thanks a lot.
I need help with my yotpo code and Junalou support agent really helped me in a minute. That was really fast and kind support. Junalou thank you again!
So far - it's been great! The reviews are a must for establishing third-party credibility and increasing sales. I'm looking forward to incorporating them on the home page of my site (right after I finish this review) and then I need to figure out how to have the reviews show up on Google shopping. There's always so much to do! Deep breath...one thing at a time. Check out the layout here: https://www.urbanesky.com
In the process of setting up but great, super fast support so far. James Yotpo has been a great help! So has Allent...
Yot Pot works really well for us. Ronel R was also super helpful getting the widget to work across our ecommerce store
Thanks for your feedback, we really appreciate it.
Great customer service, even on the free plan. James was very quick to address our problem. The widget is also very easy to get up and running.
I really didn't want to write this review as I wanted to get the problems I've had resolved but have heard nothing back after several emails and over a week of waiting. Only my first ever customer got a review email and after that no one else did which now means I have lost a lot of opportunities for reviews. It's a shame as other reviews have been so positive but that's just not my experience. I got an initial response and then haven't heard anything since.