Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

December 9, 2022

Best customer service ever. I got some issues to show the product reviews, Lemuel C quickly getting code to the website, saved me a lot of time

LustRaft
Canada
About 1 year using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

July 24, 2018

way too expensive and not worth it
we spent $5000 for this for ONE year... and definitely not worth that investment.

Neurogum
United States
About 1 year using the app
March 17, 2019

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

V-white Direct
China
About 1 year using the app
December 27, 2021

JAMES EDMAR DID A GREAT JOB HELPING ME HOW TO PUBLISH MY REVIEW ON MY WEBSITE. I RECCOMEND 100% YOTPO AND ITS TEAM.

SALUD + VIDA & more
United States
About 1 year using the app
March 23, 2023

Great app with excellent customer service. Daniel P. helped with my issues quickly and efficiently. I would recommend!

Paragon Outdoor USA
United States
About 1 year using the app
May 25, 2021

Great support from Ronel - solved the issue very quickly and went the extra mile. 5 stars for customer service.
James. Himmel Warehouse.

Himmel Warehouse
United Kingdom
About 1 year using the app
June 26, 2021

App is tricky but the staff is very helpful. I was very pleased with how Eunice fixed up my installation quickly

Spine Relief Co
Australia
About 1 year using the app
June 18, 2023

Decided to choose Yotpo because it's a trusted review app that has a good reputation. Had some trouble while using the app, Kenneth John M from support was very helpful and helped me solve the problem efficiently.

SusanSilk
United States
About 1 year using the app
Edited February 11, 2022

Allent maked a good job for me. I love this app, it helps a lot when shopping on your website.
It is highly recommended, I will use it for a long time. Thanks

LA BALANZA ROMANA
Spain
About 1 year using the app
Yotpo replied January 26, 2021

Thank you for taking the time to leave a review. We appreciate it.

October 15, 2020

Can't tell you how incredibly accomodating and helpful Yotpo has been with the installation process for our store. Their support team is so responsive and so great. I love how Yotpo looks, how customizable it is on the front end and how informative the analytics are on the backend. It's easy to collect reviews and upload old reviews from a CSV file. I'm just mad that we didn't know about Yotpo from the inception of our online store. I highly recommend.

Wisdom Supply Co.
United States
About 1 year using the app
Yotpo replied October 21, 2020

Thank you for such a glowing review! We're really happy to know you're up and running smoothly, and we're excited about the road ahead.